Community Manager-in-Training

Yes! Communities; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

YES Communities is seeking a Community Manager-In-Training to learn and lead operations across assigned communities in partnership with the Regional Manager. This trainee role covers rent collection, marketing oversight, resident relations, safety, and budget protection under supervision.

You will travel to communities, assist in recruiting and developing the team, and help drive occupancy and community quality while upholding company policies and asset protection.

Qualifications

• Excellent oral and written communication skills.
• Versatility and ability to adapt to changing needs of assigned communities.
• Self-motivated, independent, and able to work with minimal supervision.
• Strong leadership and decision-making skills.
• Demonstrated ability to motivate and manage team performance.
• Computer skills including Microsoft Office software products.
• Team oriented with an innate ability to build community with team members.
• Must obtain or transfer state-specific licensing within 90 days where applicable.

Responsibilities

• Travel to and provide support for all assigned communities while developing a clear understanding of company policies and procedures.
• Manage marketing and advertising plans, conduct market surveys and oversee sales/leasing of all community inventory to maximize community occupancy.
• Aid in rent collections efforts for all assigned communities including assisting with evictions, utility cut offs and issuing non-compliance notices to residents.
• Professionally resolve resident communications and concerns.
• Provide hands-on leadership and management support to all team members.
• Assist with the recruitment, training, and development of team members when needed.
• Create and maintain a positive Community environment including resident activities and regional events.
• Develop and maintain positive relationships with cities, municipalities, and counties.
• Create and ensure a safe work environment.
• Protect and maintain Company assets and budgets through consistent property audits.
• Build vendor relationships to ensure compliance with company policies and NetVendor registration.
• Attend all company meetings, training, and conferences as requested by the management.
• Additional duties as assigned by Regional Manager and are subject to change.

Skills

Communication skills

Adaptability

Self-motivation

Leadership

Team leadership

MS Office

Teamwork

Licensing

Education

High School Diploma or equivalent

Job description

Community Manager-In-Training

Reports To: Regional Manager

About YES:

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Community Manager-In-Training Position Overview:

In this pivotal role, you will learn to lead and manage key operations, including rent collection, supply management, and team development across communities within your assigned region. You will assist the Community Manager as a liaison for residents, addressing complaints and ensuring their satisfaction. Additionally, you'll assist in financial performance and community safety decisions, all under the guidance of your supervisor.

Community Manager-In-Training Essential Functions:

1. Travel to and provide support for all assigned communities while developing a clear understanding of company policies and procedures
2. Manage marketing and advertising plans, conduct market surveys and oversee sales/leasing of all community inventory to maximize community occupancy.
3. Aid in rent collections efforts for all assigned communities including assisting with evictions, utility cut offs and issuing non-compliance notices to residents.
4. Professionally resolve resident communications and concerns
5. Provide hands-on leadership and management support to all team members
6. Assist with the recruitment, training, and development of team members when needed
7. Create and maintain a positive Community environment including resident activities and regional events
8. Develop and maintain positive relationships with cities, municipalities, and counties
9. Create and ensure a safe work environment
10. Protect and maintain Company assets and budgets through consistent property audits
11. Build vendor relationships to ensure compliance with company policies and NetVendor registration.
12. Attend all company meetings, training, and conferences as requested by the management
13. Additional duties as assigned by Regional Manager and are subject to change

Community Manager-In-Training Required Skills:

• Excellent oral and written communicationskills
• Versatility and ability to adapt to changing needs of assigned communities
• Mustbeself-motivated,independent,andabletoworkwithminimalsupervision
• Strong leadership and decision-makingskills
• Demonstrated ability to motivate and manage teamperformance
• Computer Skills including Microsoft Office softwareproducts
• Teamorientedwithaninnateabilitytobuildcommunitywithteammembers
• Mustobtainortransferstate-specificlicensingwithin90daysofemploymentwhereapplicable

Community Manager-In-Training Education and Experience:

• A valid in-state driver's license is required
• High School Diploma or equivalent
• Property management or equivalent experience is preferred