Community Manager (CONTRACT)

PlayStation Global; United States; Remote; USD 50,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Job summary

Sony Interactive Entertainment (SIE) is seeking a Community Manager to deliver marketing and social strategies for our games, embedding with the team to drive daily engagement and build a welcoming, inclusive player community across official channels.

The role is remote, requires 3+ years in community management in the video game industry, and involves collaborating with Marketing, PR, and Product to grow channels and foster long-term retention.

Qualifications

• 3+ years of proven experience as a Community Manager or related field.
• Strong understanding of community and social media engagement in the video game industry.
• Excellent verbal and written communication skills.

Responsibilities

• Engage with the community daily through official channels.
• Create engaging and original content by following current trends.
• Collaborate with Marketing, PR and Product to execute social strategies.
• Partner with prominent community members.
• Develop strategies to grow social channels and activate community leaders.
• Moderate player discussions online and escalate issues when needed.
• Foster a positive, inclusive environment across all spaces.

Skills

Community management

Social media engagement

Collaboration

Communication (verbal & written)

Platform familiarity

Remote/Online community

Tools

Discord

TikTok

X (Twitter)

Instagram

Twitch

Job description

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting‑edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

This is a 12-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position.

PLEASE NOTE: START DATE WILL BE JANUARY 2027

Bend Studio, renowned creator of Days Gone, Uncharted: Golden Abyss, and Syphon Filter, is seeking outstanding talent to join our passionate and creative team in crafting our next high‑profile AAA title.

We are seeking a Community Manager to deliver execution of marketing and social strategies to support the game and its players. In this role, you will be embedded with our community and act as a voice of the studio to incentivize long‑term retention, create engaging content to help shape the identity of all public‑facing channels, and drive daily engagement with our players.

The ideal candidate will possess a combination of communication skills, creativity, and passion for our games to represent our players and our studio.

This role is eligible for full remote work.

Responsibilities

• Engage with the community daily through our official social media channels.
• Actively stay on current trends that relate to our brand and games to create engaging and original content.
• Collaborate effectively with Marketing, PR, and Product to execute social strategies and community initiatives.
• Partner with prominent community members.
• Develop strategies to help our social media channels grow and convert community members to community leaders.
• Moderate player discussions online and escalating appropriate action internally.
• Foster a positive and inclusive environment for our players across all spaces.

Qualifications

3+ years of proven experience as a Community Manager or related field. Strong understanding of community and social media engagement in the video game industry. Strong collaboration skills with a commitment to positive team culture. Ability to act quickly in a fast‑paced environment to meet various deadlines. Excellent verbal and written communication skills. Knowledgeable in various platforms including Discord, TikTok, X, Instagram, and Twitch. Must love games and have a passion for creating them!

At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job‑related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision.

The estimated base pay range for this role is listed below, this is an hourly rate.

$36 - $48 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.