Community Manager Affordable Housing

Socket.dev; Topeka (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

The Annex Group is seeking a Community Manager to deliver outstanding resident experiences, manage daily operations, and ensure compliance with housing programs. The role focuses on leading a property team, maintaining budgets and occupancy targets, and upholding health and safety standards.

You will engage residents, vendors, and partners, coordinate on reporting, and drive service excellence in a fast-paced, collaborative environment in Topeka, KS.

Qualifications

• Property management experience preferred but not required.
• Affordable housing experience preferred but not required.
• 2-3 years previous management experience required.
• Strong care for residents and a desire to impact lives positively.
• Strong work ethic with ability to learn and grow with the company.
• Ability to work independently and manage multiple assignments.
• Excellent communication and listening skills.
• Basic knowledge of accounting and budgeting.
• Ability to use social media and MS Office.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Deliver resident services that positively impact lives.
• Maintain curb appeal and property appearance standards.
• Aim for above-average resident survey results.
• Manage property to meet occupancy and budget goals.
• Adhere to company policies and SOPs.
• Ensure LIHTC program requirements are met and reported as needed.
• Lead property team to ensure SOP adherence.
• Document internal and external reporting accurately.
• Process daily accounting (A/R, A/P).
• Maintain health and safety compliance for the property.
• Other duties as assigned.

Skills

Property management

Affordable Housing experience

Management experience

Empathy and resident care

Communication

Budgeting

Multitasking

Driver's license

Social media knowledge

Team leadership

Tools

MS Office

Job description

Description

POSITION OVERVIEW:

The Annex Group is seeking a Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and programs.

ESSENTIAL DUTIES:

Include but are not necessarily limited to the following:

• Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
• Managing property team members to ensure adherence to company policies and standard operating procedures.
• Successful and accurate documentation of all internal and external reporting.
• Process daily accounting functions related to financial management, accounts receivable and accounts payable.
• Maintain the property to required health and safety guidelines.
• Other duties as assigned.

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

• Property management experience preferred but not required
• Affordable Housing experience preferred but not required
• 2-3 years previous management experience required
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license
• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job‑related technology tools

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business‑related purposes
• Frequent walking throughout the community

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of a fast‑paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face‑to‑face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately confidential