Community Manager, 8 Spruce (Residential Property)

Beam Living; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

An established industry player in residential property management seeks a passionate Community Manager to oversee a vibrant high-rise community in New York City. This role involves managing daily operations, ensuring compliance with regulations, and fostering a sense of community among residents. The ideal candidate will possess strong communication and analytical skills, with a commitment to excellence and a desire to help others succeed. Join a team that values relationships and encourages personal growth while making city life happier for all residents.

Benefits

Health Insurance

Paid Parental Leave

Educational Assistance

Mental Health Resources

Paid Holidays

Paid Time Off (PTO)

Retirement Savings Plan

Qualifications

• 3-5 years of experience in residential property management.
• Exceptional communication skills to articulate messages clearly.
• Ability to connect with others and keep the team aligned.

Responsibilities

• Manage daily operations of a high-rise residential tower with 900 units.
• Ensure compliance with federal, state, and local laws.
• Handle escalated resident concerns and mediate disputes.

Skills

Residential Property Management

Communication Skills

Analytical Skills

Yardi

Building Link

Microsoft Applications

Education

Bachelor's Degree

Tools

Yardi

Building Link

Microsoft Office

Job description

Community Manager, 8 Spruce (Residential Property)

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Community Manager, 8 Spruce (Residential Property)

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Job Title: Community Manager, 8 Spruce (Residential Property)

FLSA Status: Exempt, Salaried

Worksite Status: On-site

We’re Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.

As for our team? We are a group of passionate people who believe in making every day better than yesterday. It’s who we are. We put people first because we know that’s how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better.

We’re on a mission to make city life happier – want to join us? Since you got this far, we’re assuming the answer is, “absolutely.” So, here’s what you can expect:

As a Community Manager on the 8 Spruce team, you’ll will be responsible for managing the upkeep of our Highrise residential tower and providing assistance with lease assignments and more.

As a leader on our team, you should be:

• A passionate person who believes in helping others win by providing the resources and development necessary to grow.
• An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
• An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives.
• Authentic. Bring your best self to work, let’s do something amazing.
• Flexible knowing and expecting that things change and that’s what makes our business stronger.
  
  
  

What you will do:

• Responsible for assisting with the daily management of a hi-rise residential tower consisting of 900 units.
• Review and approve turnover proposals while ensuring contractor deadline date is before future move in and tracker is maintained. Follow-up on pending items in daily briefings
• Submit and review required type forms needed in marketing, capital request and reasonable accommodation request.
• Manage and process lease break, sublet, and lease assignments.
• Manage 2 direct reports and support their continued growth and development.
• Partner with the Technology team in the assessment of new systems to make sure they are right for the business, while representing key stakeholders to ensure their needs are met and the new systems will have a positive impact on the operation.
• Ensure 100% compliance with all federal, state, and local laws. Partner with the compliance and legal team to ensure compliance and mitigate risk in all situations.
• Coordinating and scheduling for all projects and local laws.
• Handle escalated resident concerns, mediate disputes, and ensure that tenants are experiencing a great place to live.
• Write, prepare, and distribute notices of project updates, repair schedule and other correspondences relating to building changes, updates, or property information.
• Maintain the accuracy of the building and resident files and documents to ensure accurate records are kept and assist with any legal proceedings.
• Serve as the main point of contact between residents & management
• Foster a sense of community, and assist and join in resident events
• Prepare, gather information, photos and documentation with RM regarding incidents and update GM regularly
  
  
  

What you should have:

• 3-5 years of experience in residential property management.
• Exceptional communication skills, written and verbal with the ability to clearly articulate messages to an array of audiences.
• The ability to connect with others to keep the team aligned and focused.
• An analytical ability to collect and use information to solve complex problems.
• Working knowledge of Yardi, Building Link, and Microsoft applications.
• Incredibly organized and flexible with change.
• High energy and ability to handle day-to-day tasks under pressure and stressful situations
• The discipline and willingness to do what needs to be done.
• A love for doing what others won’t and solving difficult problems.
• A desire to grow and take on ever increasing responsibility.
  
  
  

What we offer:

We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Base Salary: $90,000 – $110,000 annually

Exact compensation may vary based on skills, experience & location.

A full slate of benefits that includes things like paid parental leave, educational assistance, and mental health resources.

Treating people with kindness and respect will always be at the core of what we do. If you care about what you do and how it impacts others, then maybe you should be part of our team.

Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).

Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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