Community Manager (3 Month Contract)

Pulse Labs; United States; Remote; USD 50,000 - 70,000; Part time

Job summary

A technology-focused company is seeking a Community Manager for a 3-month contractor role. The ideal candidate should have strong writing skills and experience in community moderation. Responsibilities include managing an online community of product testers, creating engaging content, and ensuring productive conversations. This remote role values autonomy and offers continuous learning opportunities.

Benefits

Collaborative team

Autonomy in work configuration

Remote work anywhere in the country

Continuous learning opportunities

Innovative work environment

Competitive salary

Qualifications

• Strong background in content writing.
• Prior experience in community moderation or online forums.
• Excellent written and interpersonal communication skills.

Responsibilities

• Manage a large community of testers.
• Publish engaging content for community updates.
• Enforce community guidelines and escalate issues.

Skills

Content writing

Community moderation

Communication skills

Organizational skills

Tools

Discord

Slack

Job description

Role Overview

We are seeking a Community Manager to oversee and engage with our community of product testers. This is a contractor role for 3 months with required US time zone overlap. The ideal candidate is an exceptional content writer with a strong grasp of tech and AI topics, and has experience fostering healthy, productive online communities.

About Pulse Labs

We partner with some of the world’s most innovative companies to test and refine new technologies. Our work sits at the intersection of research, AI, and product development, giving us a front-row seat to the future.

Key Responsibilities

• Act as the primary Manager for a large community of testers participating in an ongoing user research program for a top tech company.
• Draft, edit, and publish clear and engaging content to guide, update, and support community members.
• Ensure conversations remain productive, respectful, and on-topic, while enforcing community guidelines.
• Escalate issues, trends, or feedback from the community to internal teams and stakeholders.
• Collaborate with research and operations teams to ensure smooth tester onboarding, engagement, and retention.
• Proactively identify opportunities to improve communication, resources, and community experience.

Basic Qualifications

• Strong background in content writing with the ability to translate technical or AI-related concepts into clear, accessible language.
• Prior experience in community moderation, online forums, or tester programs.
• Excellent communication skills, both written and interpersonal.
• Comfortable balancing empathy for community members with the enforcement of program rules.
• Strong organizational skills and ability to manage multiple threads, requests, and updates simultaneously.
• US time zone overlap required.

Preferred Qualifications

• Experience with user research, testing programs, or UX communities.
• Familiarity with community management platforms (e.g., Discord, Slack, forums, or proprietary tools).
• Understanding of product testing cycles and how participant insights contribute to product development.

Perks

• A collaborative and excited team.
• We value autonomy, allowing you to choose the configuration that makes you most productive.
• Able to work remotely anywhere in the country.
• Continuous learning and up-skill opportunities.
• We love ideas, innovation, and experiments!
• Competitive salary.

How to Apply

• If you think you would be a good fit for this role, please email your resume and cover letter to [e-mail] and specify that you are applying for the Community Manager (Contractor-3 months)-US/India position.