Community Manager

Catholic Charities of Central Washington; Wenatchee (WA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Health insurance

403(b) plan

Life insurance

Flexible Spending Account

Education assistance

Employee assistance

Longevity awards

Job summary

Catholic Charities of Central Washington seeks a Community Manager to oversee a 67-unit affordable housing community, ensuring safety, compliance, and high-quality resident service.

Responsibilities include enforcing policies, budget management, move-in inspections, and coordinating resident services while maintaining accurate records and timely communications with residents and staff.

Qualifications

• High school diploma or GED required.
• Two years supervisory experience preferred.
• Experience in the property management field.
• Proficient in Word, Excel, Outlook and Adobe.
• Knowledge of federal, state, and local codes relevant to housing.
• Ability to work independently and with diverse populations.
• Bilingual English/Spanish preferred, not required.

Responsibilities

• Enforce property policies, lease terms, and regulations.
• Achieve goals and objectives for the property.
• Ensure compliance with laws and regulations.
• Report safety or health hazards to supervisor.
• Operate within budgeted guidelines and approve invoices.
• Maintain professional appearance and resident relations.
• Respond promptly to resident requests and maintenance needs.
• Qualify applicants per funder requirements and update records.
• Assist in budget preparation and tracking.
• Show units, conduct move-in inspections, and coordinate with maintenance.
• Inspect property daily; monitor common areas and vacant units.

Skills

Word

Excel

Outlook

Adobe

Property management software

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Property management software

Job description

The Community Manager is responsible for overseeing the daily operations of a 67-unit affordable housing community serving individuals and families who have experienced homelessness, have disabilities, or are considered low-income. This role fosters a safe, supportive, and well-maintained living environment while ensuring compliance with housing regulations, promoting resident stability, and delivering exceptional customer service.

Responsibilities

• Understands and enforces the CCHS property management policies and procedures; the community's rules and regulations; and the terms of the lease and other addenda to the lease.
• Achieves the goals and objectives established for the property.
• Complies with the Washington state residential Landlord & Tenant Act and all other governmental laws and regulations.
• Immediately reports any safety or health hazard or usual event to supervisor.
• Operates the property within the budgeted guidelines established for the property.
• Ensures all services and work are completed as contracted prior to approval of invoices.
• Ensure all invoices are coded in accordance with the descriptive Chart of Accounts. Promptly approves and submits all property invoices for payment.
• Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.
• Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
• Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
• Assists in budget preparation and budget tracking.
• Shows units available to be rented. Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
• Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.
• Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
• Prepares and distributes financial, leasing, and other related reports and documents promptly.
• Maintains accurate and complete resident, unit and property records.
• Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.
• Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.
• Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings.
• Ensures compliance with Fair Housing Laws. Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.
• Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
• Performs all work assignments as requested by supervisor.

Qualifications

The following requirements are those that are normally required for the performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring moderate physical exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.

Non-Physical Requirements

Education

• High School Diploma or General Equivalency Diploma (GED)

Experience

• Prior working experience in the property management field.
• Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
• Two years of supervisory experience preferred.

Special Skills

• Must be Proficient in Word, Excel, outlook and Adobe and property management software applications
• Knowledge of pertinent Federal, State, and local codes, Laws, and regulations sufficient to perform job duties.
• Must be self-motivated, able to work independently and be able to perform duties with minimal supervision.
• Must be able to work well with people from diverse social and economic backgrounds.
• Ability to read and comprehend simple instructions and short correspondence.
• Basic Math (addition, subtraction, multiplication, division)
• Ability to receive and follow written instructions.
• Bilingual (English/Spanish) preferred, but not required

Licensure, Registration, Certification

• Valid Washington State driver's license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Employment is conditional upon

• Being cleared by criminal background check and fingerprinting when required

Wage Range: $20 - $26 hour, depending on experience.

This position includes a two-bedroom on-site manager's unit as part of the compensation package.

Work Schedule: Monday - Friday, 8 am to 5 pm. The Community Manager must be available for after-hour emergencies, as needed, to ensure the safety of residents and the property.

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.