Community Manager

Catholic Charities Serving Central Washington; Toppenish (WA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Health insurance

Retirement 403(b) Plan

Education Assistance Program

Employee Assistance Program

Job summary

Catholic Charities Serving Central Washington in Toppenish is looking for a Community Manager to oversee the daily operations of tax credit farmworker housing. The ideal candidate will ensure compliance with LIHTC and USDA regulations while fostering a safe and inclusive environment for residents.

Responsibilities include managing property performance, maintaining occupancy, and supporting positive resident relations. This full-time position offers flexible scheduling and requires strong interpersonal and administrative skills.

Qualifications

• High School Diploma or GED required.
• Prior property management experience required.
• Two years supervisory experience preferred.

Responsibilities

• Oversee daily operations of housing properties.
• Ensure compliance with landlord-tenant laws.
• Manage property performance and maintain occupancy.

Skills

Computer skills

Account management

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Adobe

Property management software

Job description

Job Summary

The Community Manager oversees the daily operations of tax credit farmworker housing properties, ensuring full compliance with LIHTC and USDA regulations. This role is responsible for maintaining occupancy, managing property performance, and supporting positive resident relations while fostering a safe, respectful, and inclusive community environment.

Job Details

Location: Toppensih, WA 98948 | Position type: Full Time | Education level: High School or GED | Salary: $20.00 - $26.00 per hour | Travel: up to 25% | Shift: Day | Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (availability for after-hour emergencies required).

Responsibilities

• Understand and enforce the CCHS property management policies and procedures, the community’s rules and regulations, and the terms of the lease and other addenda to the lease.
• Achieve the goals and objectives established for the property.
• Comply with the Washington state residential Landlord & Tenant Act and all other governmental laws and regulations.
• Immediately report any safety or health hazard or usual event to supervisor.
• Operate the property within the budgeted guidelines established for the property.
• Ensure all services and work are completed as contracted prior to approval of invoices.
• Ensure invoices are coded in accordance with the descriptive Chart of Accounts, approve and submit all property invoices for payment.
• Ensure site employees promote high standards of professional appearance and positive relationships with residents, owners, co-workers, contractors, and vendors.
• Ensure courteous and timely response to resident requests and work orders; implement resident retention programs.
• Monitor and verify that applicants selected from the waiting list are qualified in compliance with funder requirements.
• Assist in budget preparation and budget tracking.
• Show units available for rent; conduct move-in inspections and complete condition checklist with the Maintenance Technician.
• Personally inspect the property daily, including all common areas, parking lots, and vacant apartments.
• Verify and recertify resident income, assets, and applicable deductions per funding requirements to determine eligibility.
• Prepare and distribute financial, leasing, and other related reports and documents promptly.
• Maintain accurate and complete resident, unit, and property records.
• Collaborate with the Residential Services Coordinator to ensure resident services and property management are compatibly carried out.
• Ensure tenants are timely in payment of rent, maintenance charges, and other charges due.
• Issue warning notices and eviction notices, coordinate repayment plans, and attend tenant hearings.
• Ensure compliance with Fair Housing Laws; facilitate positive and effective resolution of tenant related problems and complaints and refer residents to appropriate resident service providers as necessary.
• Obtain competitive bids and proposals for any work or services necessary for daily operations of the property.
• Perform all work assignments as requested by supervisor.

Qualifications

• High School Diploma or General Equivalency Diploma (GED).
• Prior working experience in the property management field.
• Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
• Two years of supervisory experience preferred.
• Proficiency in Word, Excel, Outlook, Adobe and property management software applications.
• Knowledge of pertinent Federal, State, and local codes, laws, and regulations sufficient to perform job duties.
• Self-motivated, able to work independently and with minimal supervision.
• Ability to work well with people from diverse social and economic backgrounds.
• Ability to read and comprehend simple instructions and short correspondence.
• Basic math skills (addition, subtraction, multiplication, division).
• Ability to receive and follow written instructions.
• Bilingual (English/Spanish) preferred but not required.
• Valid Washington State driver’s license and minimum required liability insurance for WA State.
• Clearable by criminal background check and fingerprinting when required.

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year.
• Health insurance including medical and prescription coverage, with optional dental and vision insurance plans; majority premiums paid by Catholic Charities.
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment.
• Basic Life Insurance paid 100% by Catholic Charities.
• Flexible Spending Account eligibility following 6 months of employment.
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment.
• Additional voluntary insurances including supplemental life, accidental death and dismemberment, critical illness, long-term disability, accident, and ID theft.
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools.
• Annual longevity awards begin at 5 years of employment.

Equal Employment Opportunity

Catholic Charities is an equal opportunity employer. We ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. Reasonable accommodations are offered to individuals with disabilities to support participation in the hiring process and employment.