Community Manager

Paradigm; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

A blockchain innovation firm is seeking a Community Manager to build and nurture an engaged community for UMA and Across Protocols. You will manage community platforms, enhance user experiences, and implement growth campaigns. Ideal candidates are communicative, proactive, and passionate about blockchain technology. This role offers competitive salaries from $50k to $80k, and remote working flexibility, fostering a culture of care and innovation.

Benefits

Competitive salaries

Token options

Full remote work

Team offsites

Flexible vacation policy

Qualifications

• 3+ years of related full-time work experience required.
• 2+ years of admin experience managing messaging platforms.
• Experience with leading community-based moderators.

Responsibilities

• Manage community platforms like Discord and Telegram.
• Host community events to deepen connections and drive growth.
• Lead community growth campaigns across social media.

Skills

Community building experience

Communication skills

Creativity

Leadership skills

People skills

Education

Bachelor's degree in related field

Job description

Location

Remote

Employment Type

Full time

Location Type

Remote

Department

Risk Labs

Who is Risk Labs?

Risk Labs is the foundation and core team behind the UMA and Across projects. UMA and Across are decentralized protocols governed by community members across the globe in DAOs, and are supported by Risk Labs Foundation. Across is a crosschain bridge for L2s and rollups secured by UMA’s Optimistic Oracle.

Job Description

We’re seeking a passionate and skilled Community Manager to join the Risk Labs team. You’ll work in collaboration with our marketing team and alongside another experienced Community Manager, serving as the bridge between our core team and the UMA and Across Protocol communities. You will play a crucial role in building and nurturing a strong, engaged community of users, developers, and enthusiasts.

This position offers a unique opportunity to be at the forefront of innovation in the blockchain space and contribute to the success of groundbreaking interop and oracle solutions. Given our positioning as leaders of crosschain intents and our deep relationship with Polymarket, ideal candidates will be obsessed with all things crosschain interop, oracles, and the inner workings of prediction markets. As a member of our marketing team, you’ll work to create a positive, responsive, and engaging environment for new and existing community members and users.

What You’ll Be Doing

• Manage the functionality and moderation of our community platforms (e.g., Discord, Telegram) to ensure inclusive, welcoming, and productive environments.
• Maintain a strong support presence to help users quickly and effectively navigate UMA and Across products.
• Organize and host engaging community events including quests, AMAs, and calls that deepen connections and drive growth.
• Lead and execute community growth campaigns across social media and partner ecosystems to raise brand awareness and member engagement.
• Actively engage with users and external communities to foster adoption, loyalty, and advocacy.
• Coordinate and empower a team of moderators, technical support contributors, verifiers, and other community-facing roles.

Who You Are

• A seasoned community builder: you have hands-on experience building and moderating crypto communities and know what it takes to keep them healthy and thriving.
• A great communicator: you connect easily with people, can de-escalate tense situations, and keep information flowing across teams and platforms.
• Creatively driven: you bring fresh ideas and innovative energy to the community, thinking outside the box with storytelling, memes, incentives, or whatever it takes to keep the community engaged and growing.
• Crypto-native: you understand DAO culture, governance tooling, and the vibe of the ecosystem.
• A proactive leader: you’re highly organized, resourceful, and not afraid to take initiative to solve problems and make the experience better for users.
• People focused: you bring kindness, positivity, and empathy to your work. Community management is people work, and you’re a people person.
• A passionate learner: you’re excited by what UMA and Across are building, and eager to learn more about DeFi, interop, oracles, and prediction markets.

Requirements

• Bachelor's degree in marketing, communications, social media management, or related field preferred.
• 3+ years of related full-time work experience required, and 2+ years of admin experience managing messaging platforms like Discord or Telegram.
• Experience with leading community-based moderators, or similar leadership roles.
• Deep understanding of DAO culture, governance processes, and DAO tooling.
• Excellent communication, and interpersonal skills.
• Strong resourcefulness and attention to detail.
• Ability to showcase your infectious positive energy, empathetic attitude, and kindness in your work.
• Familiarity with DeFi, interop solutions, oracles, prediction markets, and related blockchain technologies is a significant plus.

Compensation and Benefits

• Pay packages include competitive salaries and meaningful token options
• Salaries for this role range from $50k - $80k (USD), and your token allocation can grow with your voting rewards while you participate in the growing ecosystem
• Will pay in stablecoins or fiat
• Philosophies for a culture that show we care: take vacation when you need it, family care, training and development
• 100% remote, which means we encourage you to create the work environment that you thrive in
• At least two team wide offsites a year

Our values

1. We value each individual’s right to economic freedom.
2. We value openness, honesty, and directness.
3. We value integrity.
4. We value iterative learning.
5. We value taking smart risks.
6. We value creating an environment where everyone “does their best work”.

Why do we love working at Risk Labs?

We are a group that's aligned with the ethos of the crypto industry and doing our best to make an impact for the industry and world at large. You’ll succeed with Risk Labs if you’re a self-starter, kind, adaptable, and passionate about making an impact. Risk Labs is a values driven team that strives to create an environment where we can do our best work, and succeed. We\'re building products that we believe in, and continuing to strive for innovation and growth. Both personally and professionally we support each other to create a happy, healthy, and inspired team vibe, so we can remain motivated to build things the world needs and loves. We take pride in the fact that we are at once family-friendly as well as nomad-friendly.

UMA's optimistic oracle is a decentralized truth machine for Web3- yes, that’s a bold and very exciting statement. We’ve built a solid foundation, in terms of the team, the technology, and the products, and the road map ahead is one full of exciting technical challenges, growth, and telling our story to the world. Across is forging the path for intents-based solutions and settlements, creating an interoperable world where DeFi is seamless. We’ve grown from an early bridge, to a market leader, and won’t stop innovating and building. We have big dreams, and a team excited to bring them to life.

Still want to know more?

Our team blends a mix of highly-sought engineers, and a diverse business team to showcase their high quality tech. Our international and fast-growing team includes a diverse background of experiences and has drawn world class talent. We have a great network of supportive investors from groups like: Placeholder, Blockchain Capital, Bain Capital, Coinbase, Dragonfly... to name a few.

Teammates take the time off that they need and support each other to be their best selves- we care about your wellness.

You will not get bored with Risk Labs. We are constantly developing, building, experimenting and evolving. Yes we try to allow people to focus on their specific product areas, but things are always shifting and evolving. There’s no right answer and we’re all just doing our best!