Community Manager

SARES REGIS Group; San Mateo (CA); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

401(K) match

Rental incentives

Renewal compensation

Bonuses

Rental discounts

Job summary

SRG Residential seeks an experienced Community Manager for Arbello, a 108-unit community in San Mateo, CA. This role focuses on leadership, operations, and resident services within a growing national platform.

You will hire and train staff, oversee rent collection, budgeting, and vendor management, and implement marketing plans to maximize occupancy. Proficiency with Outlook, Excel, and Word is essential.

Qualifications

• 2+ years as a Community Manager for 108+ units.
• Excellent problem solving, interpersonal and leadership skills.
• Strong sales skills and ability to read/write business reports.
• Ability to read, analyze and interpret business materials; write reports and correspondence.
• Proficient with Outlook, Excel and Word; knowledge of property software is a plus.

Responsibilities

• Hire, train and develop a competent team.
• Manage daily operations and maximize income opportunities.
• Collect rents and enforce delinquent rent procedures; ensure insurance and screening compliance.
• Review monthly performance and assist in budgeting/forecasting.
• Implement effective marketing plans and monitor vendor performance.

Skills

problem solving

interpersonal skills

leadership

sales skills

reading & writing reports

Outlook

Excel

Word

Tools

Outlook

Excel

Word

Job description

Community Manager

Be Part of Something New. Join Our Growing Community!

Job Locations

US-CA-San Mateo | US-CA-Northern California

Overview

SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. SRG Residential merged with Milhaus in June 2026. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.

OPPORTUNITY: COMMUNITY MANAGER - SAN MATEO, CA

DAYS/HOURS REQUIRED: MONDAY - FRIDAY, 9 AM - 6 PM

Sares Regis Group is seeking an experienced Community Manager for our beautiful 108-unit community, Arbello! This is an excellent opportunity for someone looking to grow their career with a great company in a convenient location!

SUMMARY

• Responsible for hiring, training and developing a competent team.
• Manages daily operations directly or indirectly such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income.
• Collects rents, including implementation of timely legal delinquent rent procedures; assures resident insurance compliance procedures are in place; assures screening criteria and policies are adhered to; assures resident retention procedures are implemented timely and effectively; makes certain weekly reports are completed timely and accurately; approves invoices and ensures timely and accurate data input; timely and accurately completes any other required reports.
• Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.
• Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.
• Makes certain recurring contract work (i.e. unit cleaning, painting, landscaping) is bid out routinely to assure quality and best price; confirms contractor insurance and lien waiver requirements are in compliance with policy; monitors quality and timeliness of contractor performance.
• Assures OSHA and other safety procedures are implemented; ensures the team is educated as needed regarding safety precautions, including routine safety meetings, and confirms up-to-date MSDS information is available.
• Identifies, in conjunction with the maintenance supervisor, potential repairs or capital projects; confirms quality curb appeal meets standards set by corporate and the regional manager; identifies actual or potential risk management issues.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

QUALIFICATIONS

• Must have excellent problem solving, interpersonal and communication skills and leadership/supervisory skills.
• Must have 2+ years as a Community Manager of 108+ units.
• Must have excellent sales skills
• Must have ability to read, analyze, and interpret general business periodicals. Ability to write reports and business correspondence.
• Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. Ability to apply concepts of basic math.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD

Salary is $110,000-$115,000 annually. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.