Community Manager

Ultipro; San Jose (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

On-site housing

Life Insurance

Paid Time Off

401(k) with company match

FSAs

EAP

Job summary

CONAM Management is seeking a Community Manager for Villa Del Sol in San Jose, CA to oversee lease-up, operations, and management of an affordable apartment community. You will supervise on-site staff, drive leasing, manage budgets, and ensure resident satisfaction.

The role requires 2-3 years of affordable property management experience, LIHTC/Section 8 knowledge, strong leadership, and proficiency with Yardi or MRI.

Qualifications

• 2-3 years of experience in property management, specifically supervising affordable apartment communities.
• Experience with LIHTC and Section 8 required.
• Hands-on experience in daily operations of a multi-family community with strong leadership.
• Strong understanding of financial reporting, budgeting, and rent collections for apartments.
• Proficient with property management software such as Yardi and/or MRI.
• Excellent communication skills (verbal and written) with residents, staff, and vendors.
• Strong organizational skills and attention to detail in operations.
• Passion for delivering top-tier customer service and building a positive community.
• Valid driver’s license and proof of automobile liability insurance.

Responsibilities

• Oversee daily operations of an affordable multi-family community, ensuring safety, maintenance, and a welcoming environment.
• Lead, mentor, and supervise on-site staff, guiding customer service, leasing, and resident relations.
• Manage leasing process: marketing units, tours, applications, and leases.
• Ensure financial performance by creating and maintaining budgets, and preparing monthly reports.
• Conduct regular inspections to ensure maintenance and regulatory compliance.
• Administer resident programs and services to foster community satisfaction.
• Oversee renovations and upgrades, ensuring on-time completion within budget.
• Ensure compliance with housing regulations.
• Handle resident concerns professionally and resolve issues promptly.
• Prepare annual operating budgets and conduct quarterly reviews.
• Maintain records of resident transactions including move-ins/outs, rent collections, and renewals.
• Collaborate with corporate leadership to meet community goals.
• Drive for business needs such as deposits, supplies, and market analysis.

Skills

Leadership

Communication

Organization

Customer Service

Budgeting

Tools

Yardi

MRI

Job description

Community Manager (Affordable Lease-up) Villa Del Sol San Jose CA

Who We Are:

Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:

We are seeking a Community Manager to oversee the lease-up, operations and management of our affordable apartment community at Villa Del Sol in San Jose, CA. As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing and financial performance for this affordable property.

This is a full‑time position with full benefits. Pay range: $28.00 - $30.00 per hour, plus 100% housing (2‑bedroom unit on‑site living).

Key Responsibilities:

• Oversee daily operations of an affordable multi‑family apartment community, ensuring the property remains a safe, well‑maintained, and welcoming environment for all residents.
• Lead, mentor, and supervise on‑site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
• Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
• Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
• Conduct regular inspections (interior and exterior) to ensure the community is well‑maintained and ensure compliance with company and regulatory standards.
• Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
• Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.
• Ensure compliance with housing regulations
• Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
• Prepare and submit annual operating budgets and conduct quarterly budget reviews.
• Maintain records for all resident transactions, including move‑ins, move‑outs, rent collections, and renewals.
• Foster a team‑oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
• Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.

Who You Are: (Requirements of the Position)

• You have 2-3 years of experience in property management, specifically in supervising and managing affordable apartment communities.
• Experience with affordable properties, Low Income Tax Credit (LIHTC) and Section 8 is required.
• You have hands‑on experience in overseeing the daily operations of a multi‑family apartment community, with strong leadership skills.
• You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
• You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.
• You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
• You possess strong organizational skills and attention to detail when managing operations.
• You are passionate about delivering top‑tier customer service and fostering a positive community for residents.
• You are physically able to lift and carry items weighing up to 25 pounds.
• You have a valid driver’s license and proof of automobile liability insurance.

Why You’ll Love Working Here:

CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

• This position is contingent upon passing a background check, employment verification, drug screening and valid driver’s license and auto insurance.
• CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
• We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Pay Bands

Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.