Business Manager

ConAm Management Corporation; San Jose (CA); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid sick and vacation time

401(k) plan with company match

Flexible Spending Accounts (FSAs)

Employee Assistance Program (EAP)

Service award days

Job summary

CONAM Management Corporation is seeking a Business Manager (Assistant Community Manager) for Monterey Road Apts in San Jose, CA. The role combines on-site accounting with leasing duties and requires stepping in as person-in-charge when the Community Manager is away.

The position is full-time with full benefits and an hourly pay range of $24.00 to $26.00. Required experience includes HUD/LIHTC/Section 8 familiarity and strong resident-service focus.

Qualifications

• 1–2 years in affordable apartment communities with leasing and financial duties.
• Experience with HUD, LIHTC, and Section 8 is required.
• Strong ability to manage day-to-day operations of a multi-family property.

Responsibilities

• Manage accounts payable, accounts receivable, and rent processing.
• Support asset management through budgets, reports, and cost control.
• Oversee leasing from inquiry to move-in and ensure a positive move-in experience.
• Maintain resident files and ensure policy compliance.
• Assist with marketing to fill vacancies and achieve high occupancy.
• Conduct tours, process applications, and handle resident inquiries.
• Provide excellent customer service and address resident concerns.
• Document move-ins/outs and enforce community policies.
• Collaborate with Community Manager to ensure compliance with fair housing.
• Perform general office tasks and organize resident events.
• Act as person-in-charge in Community Manager’s absence.

Skills

Customer service

Multitasking

Communication

Leasing

Team collaboration

Resident services

Tools

Yardi

MRI

MS Word

Excel

Outlook

Job description

Description

Business Manager - Monterey Road | San Jose, CA

Who We Are:

Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:

We are seeking a Business Manager (Assistant Community Manager) to support the day-to-day operations of our affordable apartment community at Monterey Road Apts in San Jose, CA. This role will involve both on-site accounting and leasing responsibilities, with the Business Manager also acting as the person in charge when the Community Manager is absent.

This is a full-time position with full benefits. Pay range: $24.00 - $26.00 per hour.

Key Responsibilities:

• Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments.
• Support the Community Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures.
• Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents.
• Maintain and update accurate resident files, ensuring compliance with company policies and regulations.
• Assist with marketing and advertising to fill vacancies in the apartment community.
• Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications.
• Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment.
• Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records.
• Collaborate with the Community Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and housing guidelines.
• Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication.
• Assist with organizing resident events and building community relationships.
• Be prepared to assume the role of person-in-charge in the absence of the Community Manager, ensuring the continued smooth operation of the community.
• Other duties as assigned.

Who You Are:

(Requirements of the Position)

• You have 1-2 years of experience in affordable apartment communities.
• You have 1-2 years of supervisory experience preferred.
• Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), and Section 8 is required.
• You have a strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services.
• You have demonstrated success in maintaining high occupancy rates in apartment communities.
• You can provide exceptional customer service and can effectively multitask in a fast-paced environment.
• You have excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally.
• You have proficiency in MS Word, Excel, and Outlook; experience with Yardi and/or MRI is a plus.
• You are physically able to lift and carry items weighing up to 25 pounds.

Why You'll Love Working Here:

CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer competitive pay, and a comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

• Medical, dental, and vision insurance
• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access, and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

• This position is contingent upon passing a background check, employment verification, and drug screening.
• CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirements of the law.
• We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Pay Bands

Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.