Community Manager

Envolve

Richmond (VA)

On-site

USD 40,000 - 48,000

Full time

3 days ago
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Benefits offered by this job

Medical
Vision
401(k) with match
Short-term disability
Long-term disability
Life/AD&D
Paid Time Off
11 paid holidays
Employee Assistance Program
Training and Development

Job summary

Envolve Client Services Group in the southeastern United States seeks a Community Manager for Watermark Gardens. You will supervise on-site staff, drive leasing and marketing, manage budgets, analyze market conditions, and foster resident relations to improve retention and NOI.

The role requires a high school diploma or equivalent (some college preferred), 3+ years as a Community Manager or Assistant, and familiarity with HUD/LIHTC programs.

Qualifications

  • Strong financial management skills and budget forecasting.
  • Ability to lead property staff in a fast-paced environment.
  • Excellent communication with residents, vendors, and staff.
  • Willingness to travel for training and meetings.
  • Experience with LIHTC and HUD programs is preferred.

Responsibilities

  • Oversee day-to-day operations of assigned property.
  • Lead leasing and marketing activities to maximize occupancy.
  • Develop and manage annual operating and capital budgets.
  • Monitor resident relations and enforce lease obligations.
  • Coordinate maintenance and capital projects; ensure compliance with housing laws.

Skills

Financial management
Leadership
Budgeting
Communication
Market analysis
Multitasking

Education

High school diploma or equivalent

Tools

Yardi
Microsoft Office

Job description

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolveoffers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at Watermark Gardens.

Annual Salary - $44,000

Tax credit experience is required.

Description:
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Essential Duties and Responsibilities:

  • Accountable for all aspects of the day to day operation of assigned property
  • Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
  • Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention
  • Achieve the highest possible net operating income through implementation of effective cost control
  • Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
  • Develop yearly operating and capital budget plans while being cognizant of how it potentially
    impacts NOI
  • Coordinate and supervise resident improvement and other capital projects
  • Monitor and enforce resident lease obligations
  • Understand and maintain strict adherence to State and Federal Fair Housing Laws
  • Communicate effectively with site staff members and ensure compliance of all personnel policies
    and procedures
  • Provide direction and oversight to property maintenance staff. Ensure that units/space conditions
    are in market ready condition
  • Promote and teach safe work practices and ensure all safety of site and the occupants
  • Perform regular inspections of managed property in accordance with pre-established schedules;
    recommend and coordinate necessary maintenance projects
  • Bid, negotiate and manage vendor service contracts and one-time projects
  • Effectively maintain knowledge of the property and competitive properties through consistent
    evaluation of market condition and trends
  • Train and mentor office staff in an effort to implement sales and marketing materials, which
    effectively maximizes rental income and results in high occupancy
  • Ensure property compliance with all applicable Affordable Housing programs, including but not
    limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
  • Provide reports as required
  • Other tasks as assigned.

Education and Work Experience Requirements:

  • High school diploma or equivalent, some college preferred
  • Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
  • Must have a valid Drivers license
  • HCCP Certification preferred

Specific Job Knowledge Skill and Ability:

  • Must have strong financial management skills and be well versed in budgeting, forecasting and cost control
  • Ability to work effectively and lead the community staff in a fast paced, ever changing environment
  • Solid multi-tasking skills along with the ability to meet deadlines
  • Ability to communicate professionally and effectively with co-workers, residents, vendors and
    corporate staff
  • Must be proficient with Microsoft Office (Excel, Word, and Outlook)
  • Experience with Yardi preferred
  • Willingness and ability to work weekends and holidays when the business requires
  • Must be able to travel for training and occasional business meetings
  • Competitive salaries and bonuses
  • Medical
  • Vision
  • 401(k) plan with employer match
  • Short term disability
  • Long term disability
  • Life/AD&D
  • Paid Time Off
  • 11 paid holidays
  • Employee Assistance Program
  • Training and Development

Background Screening and Drug Test Required EOE Minorities/Females/Disabled/Veterans

Qualifications
Experience
Required

LIHTC

1-2 years: YARDI
Preferred
1-2 years: AHA
Licenses & Certifications
Required

Driver's License

Preferred

Cert. Professional Occup.

Accredited Resident Mgr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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