Community Manager

Continental Properties Company, Inc; Olde West Chester (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Performance incentives

Medical, Dental, Vision plans

401(k) with company match

Life & disability insurance

Paid parental leave

Job summary

Continental Properties Company, Inc. in Ohio is seeking a Community Manager to lead daily operations and deliver exceptional resident experiences. You will manage budgets, drive leasing and renewals, supervise a team, and report KPIs to improve performance, profitability, and resident satisfaction.

The role requires 3+ years of residential management, strong business acumen, and comfort with property tech tools. Flexibility to work evenings and weekends is needed.

Qualifications

• 3+ years of residential community management experience with a proven track record of leading and developing high-performing teams.
• Strong budgeting, financial analysis, and NOI growth experience.
• Tech-savvy with property tech platforms and a willingness to learn new tools.
• Able to balance desk work with touring properties and staying active throughout the day.

Responsibilities

• Develop and manage operating budgets, drive revenue through strategic sales and marketing, ensure performance goals are met.
• Deliver exceptional resident experience with courteous, professional interactions and tour-ready units.
• Hire and develop top talent to foster engagement and growth in a dynamic workplace.
• Oversee day-to-day operations and present monthly KPI/financial reports with strategic recommendations.
• Provide comprehensive analysis of historical data and outline plans to improve future outcomes.

Skills

Residential management

Budgeting & NOI growth

Property tech tools

Schedule flexibility

Tools

Onesite

Ops Technology

AIRM

Funnel

Compliance Depot

Job description

This position offers a competitive compensation package and the opportunity to receive additional earnings through leasing and resident renewal incentive programs, as well as a lucrative quarterly CNOI bonus.

Our Community Managers are a key business leader responsible for the successful operations of their community. This position will deliver an exceptional living experience for all residents while creating a positive and productive work environment for the team. You will report to the Regional Director/Vice President.

Position Specifics:

• Full-Time
• Additional earning potential through position-specific performance incentives

CEO of Your Community

• Develop and manage operating budgets, drive revenue through strategic sales, marketing,customer servi ce,and strong knowledge of submarket,a nd ensure the community is hitting its performance goals

Providing an Exceptional Resident Experience

• Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units andmaintaininga clean, invitingmodel andtour path daily
• Hire top talent, invest in their growth, and create a culture of engagement and development that keeps people motivated and thrivi ngin a dynamic workplace that embracesnew technology. Build a strong cultureatyour community that fosters teamwork, accountability, and results!

Day-to-Day Office & Community Operations

• Oversee day-to-day operations while ensuring residents feel valued, heard, and proud to call your property home . Compileand present monthly performance KPI and financial reports, providing comprehensive analysis of historical data and outlining a strategic plan to enhance future outcomes.

Skills for Success:

• Brings 3+ years of residential community management experience with a proventrack recordof leading and developing high-performing teams.
• A sharp business mind with hands-on experience building budgets, driving NOI growth, and an unmatched commitment to delivering an exceptional resident experience
• Tech-savvy and ready to hit the ground running experience with Onesite, Ops Technology,AIRM,Funnel, and Compliance Depot is a plus
• Thrives in a flexible schedule environment—including evenings, weekends, and holidays and is comfortable balancing desk work with being on your feet, touring the community, and staying active throughout the day

Why You'll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

• Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
• Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
• Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here !
• Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
• On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
• Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
• Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
• Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits. Salary: $65,000- $75,000 Per Year

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.