Community Manager

BH Management Services, Inc.; Miami (FL); On-site; USD 75,000 - 80,000; Full time

Job summary

An established industry player is seeking a Community Manager to lead the operations of an apartment community in Miami. This role offers the opportunity to ensure high standards of service and resident satisfaction while managing a dynamic team. The ideal candidate will have a strong background in property management and be adept at fostering a positive community environment. With a commitment to employee well-being and professional growth, this company provides an attractive benefits package including paid time off, medical coverage, and education reimbursement. Join a forward-thinking organization that values diversity and inclusion in the workplace.

Benefits

3 Weeks of Paid Time Off

Medical/Dental/Vision

401(k) + company match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

BH Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• 3-5 years of property management experience required.
• Proficient in MS Office with strong communication skills.

Responsibilities

• Oversee daily operations ensuring excellent customer service.
• Manage resident retention and respond to service requests.

Skills

Property Management Experience

Communication Skills

MS Office Proficiency

Team-oriented Attitude

Ability to Work with Diverse Groups

Education

High School Diploma

Bachelor's Degree in Business or Management

Tools

Yardi

Job description

Job Details

Level: Management

Job Location: The Kavista Apartments - Miami, FL

Position Type: Full Time 30-40 hours per week

Education Level: High School

Salary Range: $75,000.00 - $80,000.00 Salary/year

Travel Percentage: Up to 25%

Job Shift: Day Monday - Friday

Community Manager

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work's "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials." In addition, in 2019, BH was named to the 100 "Best Workplaces for Diversity." We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

The Community Manager is responsible for the successful day-to-day operations of the community while ensuring company standards are achieved and excellent customer service is delivered.

Overview:

• Regularly inspects the property to ensure company standards are met, ensuring safety, compliance, and operational efficiency.
• Gathers and interprets market trends to implement effective marketing and leasing strategies.
• Manages resident retention, responds to service requests, and monitors satisfaction.
• Oversees maintenance requests and verifies unit statuses.
• Works with Regional Manager on budgets, financial reports, and revenue collection.
• Hires, trains, and mentors team members.

Qualifications/Skills:

• 3-5 years of property management experience
• Ability to travel for training/business
• Proficient in MS Office and computer skills
• Professional demeanor and communication skills
• Positive, team-oriented attitude
• Ability to work with diverse groups

Desired Qualifications/Skills:

• Bachelor's degree in business or management
• Background in Accounting/Finance, CAM, or Licensed Property Manager
• Yardi experience is a plus

Work Schedule:

Generally 9am-6pm, Monday-Friday, with possible weekends to meet business needs.

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.