Community Manager

Sawyer Realty Holdings LLC; Methuen (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Retirement plans

Job summary

Sawyer Realty Holdings LLC is seeking a Community Manager in Methuen, MA to oversee property operations and leasing activities. The role emphasizes staff supervision, budget oversight, and ensuring compliance with housing regulations while delivering exceptional resident service.

The successful candidate will manage marketing, rent collections, and reporting, while coordinating move-ins and certifications in a regulated rental environment.

Qualifications

• Detail oriented, highly organized and a team player.
• Superior verbal, written and presentation skills.
• Knowledge of Fair Housing laws and regulations.
• Knowledge of Microsoft Office suite (Word, Excel, Access, PowerPoint, Outlook)
• Ability to type 45 words per minute.
• Willingness and ability to learn additional software packages as they relate to the business.
• Ability to submit timely and accurate periodic standard, ad hoc and other reports as assigned.

Responsibilities

• Maintain the property’s physical, financial, and program integrity and monitor annual operating budgets, including capital improvements.
• Manage the property's staff and coordinate service requests.
• Oversee rent collections, occupancy, increases and customer satisfaction.
• Direct leasing, marketing efforts and daily deposits; prepare move-in paperwork.
• Attend regular staff and management meetings and manage work orders and reporting.

Skills

Detail oriented

Highly organized

Team player

Tools

Microsoft Office

Job description

Compensation

Pay Range

$75,000–$85,000 per year, commensurate with experience

This pay range reflects the base hourly wage the Company reasonably and in good faith expects to pay for this position at the time of posting. Placement within the range depends on factors such as relevant experience, skills, and qualifications.

Bonus Opportunity

In addition to base pay, Community Managers are eligible to participate in the Company’s performance-based bonus program, which rewards individual and community leasing results such as new leases, renewals, and occupancy goals. Including bonus, total annual compensation for this position may reach up to $75,000-$85,000. Bonus eligibility, amounts, and payout schedules are governed by the Company’s bonus plan, and actual bonus earnings will vary based on individual and community performance.

Supervisory Responsibilities

Manages and oversees office staff and maintenance staff, as necessary.

Primary Responsibilities

Include the following but are not limited to the job specifications contained herein. Additional duties or job Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company and its affiliated companies.

• Maintaining the physical, financial, and program integrity of the property; preparing and monitoring annual operating budgets, including capital improvement planning.
• Managing the property's staff and produce/track service requests accordingly.
• Managing resident re-certifications, rent increases, utility allowance changes, occupancy level, controlled expenses, and customer satisfaction.
• Command the marketing efforts, leasing and rent collections and daily deposits.
• Conduct initial interview, screening of prospect and prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations
• Answer phones, handle visitors and resident traffic in a professional manner and in accordance to all Fair Housing Laws.

Other responsibilities include attending regular staff meetings, weekly management and department meetings, update work orders agendas, and continuously grow and improve through and development.

Qualification Requirements

To perform this job successfully, the Community Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Skills

• Detail oriented; Highly organized; Team player
• Superior verbal, written and presentation skills
• Ability to communicate company vision effectively and consistently
• Knowledge of Microsoft Office suite (Word, Excel, Access, PowerPoint, Outlook)
• Ability to type 45 words per minute
• Knowledge of Fair Housing laws and regulations
• Willingness and ability to learn additional software packages as they relate to the business
• Ability to submit timely and accurate periodic standard, ad hoc and other reports as assigned.
• Ability to operate basic office equipment such as copier, facsimile, computer, typewriter, calculator, and telephone.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Behavioral Skills

• Ability to work with little direction, maintaining confidentiality and professionalism.
• Ability to establish strong interpersonal relationships with team members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and smell.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list or responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company without notification.

The Company offers benefits such as health, dental, vision, 401k, and retirement plans.