Community Manager

LEDIC Realty Management / Envolve; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salaries and bonuses

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

The Junction Apartments in Memphis, TN, are seeking a Community Manager to oversee the day-to-day operations of the property, lead leasing and marketing activities, and manage resident relations. The role focuses on maximizing NOI through cost control and strong staff leadership.

Qualifications include budgeting and forecasting expertise, proficiency in Microsoft Office, and 1–2 years in property management with Yardi. On-site position with competitive salaries and comprehensive benefits.

Qualifications

• Strong financial management skills with budgeting, forecasting and cost control.
• Lead on-site staff and operations for a multi-unit property.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Willingness to travel for training and meetings.

Responsibilities

• Oversee day-to-day property operations and staff
• Ensure property is well-maintained and market-ready
• Lead leasing, marketing and resident relations activities
• Prepare and manage annual operating and capital budgets
• Monitor lease obligations and enforce policies
• Coordinate vendor contracts and service programs
• Provide regular reporting and financial data to ownership
• Retain residents through proactive engagement and service

Skills

Budgeting

Forecasting

Cost control

Communication

Microsoft Office

Team leadership

Education

High School diploma or equivalent

Some college preferred

Tools

Yardi

Job description

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently seeking Community Manager candidates for The Junction Apartments located in Memphis, TN.

DESCRIPTION:

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

This position requires an ongoing commitment to the following:

• Even-tempered disposition. Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public - often idiosyncratic and distinctive personalities and sensitive situations - with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
• Enthusiastic,hospitableand positive. Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
• Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
• Ability to seek out supportive solutions to accommodate current and future residents
• Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale

QUALIFICATIONS:

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred not required

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Qualifications

Experience

Preferred

1-2 years:

1-2 years:

Yardi

Licenses & Certifications

Required

Driver's License

Preferred

Accredited Resident Mgr

Cert. Professional Occup.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.