Community Manager

LEDIC Realty Management / Envolve; Knoxville (TN); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical

401(k) plan with employer match

Paid Time Off

11 paid holidays

Employee Assistance Program

Job summary

Envolve Client Services Group is seeking a Full-Time Community Manager for Historic Griffin Square Apartments in Knoxville, TN. You will oversee leasing, marketing, on-site staff, and budget management to maximize occupancy and NOI.

Requirements include tax credit experience, LIHTC knowledge, and strong property operations skills. The role offers a competitive salary and comprehensive benefits, with opportunities to lead a busy on-site team and ensure compliant, high-quality resident services.

Qualifications

• Must have strong financial management skills with budgeting, forecasting and cost control.
• Ability to lead a fast-paced on-site team and meet deadlines.
• Excellent communication with residents, staff, vendors and corporate
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Experience with LIHTC and affordable housing programs is preferred.

Responsibilities

• Accountable for day-to-day operation of assigned property.
• Ensure property is maintained in market-ready condition.
• Lead leasing and marketing activities to achieve high occupancy.
• Develop and manage annual operating and capital budgets reducing NOI risk.
• Coach and supervise on-site staff for efficient service delivery.
• Ensure compliance with Fair Housing laws and safety practices.
• Coordinate vendor contracts and project oversight as needed.
• Provide regular property performance reports.

Skills

Financial management

Budgeting

Leadership

Customer service

Communication

Microsoft Office

Education

High school diploma or equivalent

HCCP Certification preferred

Tools

Yardi

Job description

Historic Griffin Square
1834 Beech St
Knoxville, TN 37920, USA

Historic Griffin Square
1834 Beech St
Knoxville, TN 37920, USA

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full-Time Community Manager to work at Historic Griffin Square Apartments in Knoxville, Tennessee. The position involves the lease up of the new property.

Annual salary $52,000 to $55,000 based on experience.

Tax credit experience is required.

DESCRIPTION:,
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Essential Duties and Responsibilities:

• Accountable for all aspects of the day to day operation of assigned property
• Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
• Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention
• Achieve the highest possible net operating income through implementation of effective cost control
• Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
• Develop yearly operating and capital budget plans while being cognizant of how it potentially
  impacts NOI
• Coordinate and supervise resident improvement and other capital projects
• Monitor and enforce resident lease obligations
• Understand and maintain strict adherence to State and Federal Fair Housing Laws
• Communicate effectively with site staff members and ensure compliance of all personnel policies
  and procedures
• Provide direction and oversight to property maintenance staff. Ensure that units/space conditions
  are in market ready condition
• Promote and teach safe work practices and ensure all safety of site and the occupants
• Perform regular inspections of managed property in accordance with pre-established schedules;
  recommend and coordinate necessary maintenance projects
• Bid, negotiate and manage vendor service contracts and one-time projects
• Effectively maintain knowledge of the property and competitive properties through consistent
  evaluation of market condition and trends
• Train and mentor office staff in an effort to implement sales and marketing materials, which
  effectively maximizes rental income and results in high occupancy
• Ensure property compliance with all applicable Affordable Housing programs, including but not
  limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
• Provide reports as required
• Other tasks as assigned.

Education and Work Experience Requirements:

• High school diploma or equivalent, some college preferred
• Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
• Must have a valid Drivers license
• HCCP Certification preferred

Specific Job Knowledge Skill and Ability:

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment
• Solid multi-tasking skills along with the ability to meet deadlines
• Ability to communicate professionally and effectively with co-workers, residents, vendors and
  corporate staff
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Experience with Yardi preferred
• Willingness and ability to work weekends and holidays when the business requires
• Must be able to travel for training and occasional business meetings
• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

EOE: Minorities/Females/Disabled/Veterans

Background Screening and Drug Test Required

Required

1-2 years:

LIHTC

1-2 years:

Yardi

1-2 years:

Tax Credit knowledge is required.

Preferred

1-2 years:

AHA

Licenses & Certifications

Required

Driver's License

Preferred

Accredited Resident Mgr

Cert. Professional Occup.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.