Community Manager

Singularity 6, Inc.; Los Angeles (CA); On-site; CAD 65,000 - 90,000; Full time

Job summary

Singularity 6, Inc. in Los Angeles is seeking a Community Manager to support the expansion of Palia. You will foster a positive, engaged player community and craft campaigns across Discord, Twitch, YouTube, and more.

You’ll partner with Publishing and Gameplay teams to roll out launch communications, live updates, and cross-channel events that energize the expansion and deepen player engagement.

Qualifications

• Proven experience executing successful community campaigns for gaming products.
• Strong grasp of gaming communities, particularly within cozy games, life sim, or community-focused titles.
• Excellent communication, writing, and interpersonal skills.
• Deep passion for games, online culture, and building healthy, vibrant communities.
• Experience managing social and community platforms (Discord, Twitch, YouTube).

Responsibilities

• Foster a positive, engaging, and cohesive player community around the upcoming Palia expansion.
• Develop and execute community engagement strategies to amplify the expansion.
• Partner-up with the Publishing and Gameplay development teams to roll out key community initiatives specific to the expansion, including launch communications and live-game updates.
• Execute cross-channel community engagement plans for expansion launch, feature rollouts, and both in- and out-of-game events.
• Help develop and manage player engagement initiatives, patch notes, blog posts, social media updates, and digital content across Discord, Twitch, YouTube, and other platforms.
• Monitor, analyze, and report on community sentiment, growth, and engagement metrics.
• Provide meaningful player feedback to development teams to drive improvements.

Skills

Campaign execution

Gaming communities

Communication skills

Passion for games

Discord/Twitch/YouTube management

Education

Bachelor's degree in communications, marketing, or related field

Tools

CMS

Markdown

HTML

Video editing tools

Graphic design tools

Social media management tools

Job description

Forge alternate worlds that deepen players' lives! We’re Singularity 6, a Los Angeles-based game studio passionate about delivering meaningful online gaming experiences. We are seeking a Community Manager to support the upcoming expansion of our flagship game, Palia.

You’ll join our vibrant team focused on the growth and engagement of our dedicated player and creator communities. This role requires passion for games, proactive problem-solving, and a creative mindset ready to tackle exciting challenges associated with major content expansions.

What You Bring:

• Foster a positive, engaging, and cohesive player community around the upcoming Palia expansion.
• Develop and execute community engagement strategies to amplify the expansion.
• Partner-up with the Publishing and Gameplay development teams to roll out key community initiatives specific to the expansion, including launch communications and live-game updates.
• Execute cross-channel community engagement plans for expansion launch, feature rollouts, and both in- and out-of-game events.
• Help develop and manage player engagement initiatives, patch notes, blog posts, social media updates, and digital content across Discord, Twitch, YouTube, and other platforms.
• Monitor, analyze, and report on community sentiment, growth, and engagement metrics.
• Provide meaningful player feedback to development teams to drive improvements.

What We’re Looking For:

• Proven experience executing successful community campaigns for gaming products.
• Strong grasp of gaming communities, particularly within cozy games, life sim, or community-focused titles.
• Excellent communication, writing, and interpersonal skills.
• Deep passion for games, online culture, and building healthy, vibrant communities.
• Experience managing social and community platforms (Discord, Twitch, YouTube).

Nice to Have:

• 2+ years of professional experience in community management, creator management, or equivalent roles in the gaming industry.
• Bachelor's degree in communications, marketing, or a related field.
• Familiarity with content management systems (CMS), markdown, HTML, and digital publishing tools.
• Additional skills in video editing, graphic design, influencer management, or social media marketing tools.

Be Aware of Fraudulent Recruiting Activities

Singularity 6 will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

Singularity 6 is an Equal Opportunity Employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Singularity 6 ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.