Community Manager

Open Management; Heath (OH); On-site; USD 68,770,000 - 80,231,000; Full time

Benefits offered by this job

Paid Time Off

Company-Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Job summary

Open Management is hiring a Community Manager in Heath, Ohio to lead our manufactured housing community with a residents-first approach. You will manage leasing, maintenance, finances, and resident relations, while enforcing rules and budgets.

The role requires strong leadership, customer service, and the ability to work with residents, vendors, and contractors. Prior property management experience is preferred, with training available for our systems.

Qualifications

• Ability to connect with a variety of personalities on the phone and in-person.
• Exudes extreme ownership and extreme collaboration while remaining professional during interactions.
• Proficient with using technology and computer systems (training provided).
• Possess negotiation skills for vendor relations and home sales.
• Previous project management and/or property management experience is highly desired.

Responsibilities

• Oversee rent collections, distribution of late notices, and filing evictions as needed.
• Enforcing Park Rules and Regulations to ensure a safe and clean environment for residents
• Monitors all park income and expenses to meet and exceed target financials for the property
• Oversee all on-site operations including maintenance and park improvement projects; maintain vendor relationships
• Coordinate repairs and renovations in a timely manner
• Show available homes to prospects to generate excitement and ensure units are sold or rented promptly
• Coordinate and manage all facets of resident move-in and move-outs including applications
• Establish rental rates via market surveys to stay competitive without underpricing
• Assist marketing efforts to generate interest and maintain occupancy targets
• Take initiative on property tasks and lead on-site teams and vendors

Skills

Communication skills

Extreme ownership

Collaboration

Tech proficiency

Negotiation

Project management

Property management experience

Job description

Who We Are

At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands‑on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long‑term relationships. Guided by our core values—Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism—we are building stronger communities and seeking team members who share our commitment to excellence.

1. Trust and Integrity: we do what we say and operate transparently
2. Excellence as the Standard: we consistently raise the bar
3. Relentless Improvement: we are always looking for a better way
4. Extreme Ownership & Collaboration: we take responsibility and operate as one team
5. World-Class Customer Service & Professionalism: how we show up matters

If you value clear expectations, measurable performance, and the opportunity to make a real impact, you’ll do well here.

The Role

Open Management is looking for our next great team member for the position of Community Manager at our manufactured housing communityinHeath, Ohio.

The ideal candidate will possess strong leadership and customer service skills in order to work effectively with residents, team members, vendors, and contractors. This position will be responsible for enforcing tenant regulations, following budgets and underwriting, monitoring property improvement projects to ensure timelines are met or exceeded, helping our infill team meet and exceed occupancy projections, and attending weekly management meetings.

This position requires someone who is comfortable working with various computer systems, is able to take initiative, is well organized, and is detail-oriented. Our ideal candidate will exude our company's core values of taking extreme ownership of their own personal tasks, as well as embodying extreme collaboration across teams. Prior experience in property management is preferred, but we are willing to train the right candidate.

Compensation

• Hourly Rate: $24.00 - $28.00
• Bonuses: Earn Up to $9,090.00OTE annually, (paid quarterly)

Benefits

• Paid Time Off (PTO): 4 weeks in your first year
• Company-Paid Holidays: 15 per year
• Insurance: Medical, Dental, and Vision (with company-shared coverage)
• 401(k) Retirement Plan with company match

This position includes health, dental, vision, and 401K benefit options as well as performance-based bonus opportunities.

What You’ll Do

• Oversee rent collections, distribution of late notices, and filing evictions as needed
• Enforcing Park Rules and Regulations to ensure a safe and clean environment for our residents
• Monitors all park income and expenses to meet and exceed target financials for the property
• Oversee all on-site operations including maintenance and park improvement projects. Maintains vendor relationships to make certain all aspects of the property are running smoothly
• Coordinate repairs and renovations in a timely manner
• Shows available homes to prospects to generate excitement and ensure all available units are sold in a timely manner
• Coordinate and manage all facets of resident move-in and move-outs including processing applications and ensuring smooth processes
• Establish rental rates by completing a market survey and market analysis to ensure our rents are competitive, but not under market value
• Helps with marketing initiatives to generate interest from new prospects, follows up on leads, and oversees overall occupancy of the park to ensure target occupancy is met or exceeded
• Takes initiative with all property and on-site level tasks maintains a positive attitude and exudes leadership, especially with other on-site team members or vendors

What We’re Looking For

• Possess the ability to connect with a variety of personalities on the phone and in-person
• Exudes extreme ownership and extreme collaboration while remaining professional during interactions with all levels of team members, partners, vendors, local officials, etc
• Ability to use computer systems effectively and efficiently (will be trained on our specific systems, but must be proficient with using technology)
• Possess negotiation skills for vendor relations as well as home sales
• Previous project management and/or property management experience is highly desired

Travel

As part of the job responsibilities, thisposition requires the willingness and ability to conduct local travel as needed. This may involve running errands related to business operations and fulfilling various tasks that contribute to the smooth functioning of the park and tenant’s needs. The extent and frequency of travel will depend on the specific demands of the job and may vary over time.

Disclaimers

This list is not exhaustive of all functions that an employee may be required to perform. Open Management reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations may be made to enable employees with disabilities to perform the essential function of their jobs as long as the accommodation does not cause an undue hardship on the organization.

ADA Compliance

Open Management is an Equal Opportunity Employer. ADA requires Open Management to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Background Checks

This position requires the successful completion of a criminal background check prior to employment.