Community Manager

Cross River Communities; Hampton (VA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Opportunities for career growth

Job summary

Cross River Communities in Hampton, VA is seeking a dedicated Community Manager to oversee multiple residential properties. The ideal candidate will have proven experience in property management, ensuring efficient operations and positive resident relations.

This full-time role offers a competitive salary within the range of $55,000-$65,000 annually, along with performance incentives and opportunities for career advancement.

If you are passionate about creating welcoming communities, apply today to take your property management career to the next level!

Qualifications

• Proven experience in residential property management, preferably overseeing multiple sites.
• Strong understanding of housing compliance requirements and affordable housing programs.
• Excellent communication, leadership, and conflict-resolution skills.

Responsibilities

• Oversee all operational aspects of multiple residential properties.
• Manage leasing efforts, including marketing available units.
• Build and maintain positive relationships with residents.

Skills

Residential Property Management

Communication Skills

Leadership Skills

Conflict Resolution

Organizational Skills

Marketing Skills

Tools

Entrata

AppFolio

Job description

Community Manager at Multi-Family Community - Pay-Range $55,000-$65,000 annually

Hampton, VA

Full-Time

Management

Posted: 1 November 2025

Job Title: Community Manager (Multi-Site – Hampton)

Job Summary

We are seeking a reliable, hands‑on, and experienced Property Manager to oversee the day‑to‑day operations of our residential communities located in Hampton. The ideal candidate will be highly organized, proactive, and skilled in all aspects of property management—from resident relations and leasing to maintenance coordination and compliance oversight. This is a great opportunity for a motivated individual who takes pride in creating well‑managed, welcoming communities for our residents.

Key Responsibilities

• Oversee all operational aspects of multiple residential properties, ensuring smooth day‑to‑day performance
• Manage leasing efforts, including marketing available units, conducting tours, screening applicants, and executing lease agreements
• Build and maintain positive relationships with residents while addressing inquiries, concerns, and maintenance requests promptly and professionally
• Conduct routine property inspections to ensure cleanliness, safety, and compliance with all regulations
• Coordinate maintenance work orders and repairs with vendors, contractors, and internal maintenance teams
• Enforce lease agreements and community policies while maintaining fairness and professionalism
• Monitor occupancy, rent collections, and delinquencies to support financial goals
• Maintain accurate records of leases, maintenance logs, and financial transactions using property management software
• Collaborate with ownership and regional leadership to develop strategies for resident retention, marketing, and operational improvements
• Ensure all properties comply with local, state, and federal housing regulations, including Section 8 and other affordable housing programs

Qualifications

• Proven experience in residential property management, preferably overseeing multiple sites
• Strong understanding of housing compliance requirements and affordable housing programs
• Excellent communication, leadership, and conflict‑resolution skills
• Ability to manage maintenance priorities, vendor contracts, and daily property operations
• Proficient in leasing, rent collection, and property management software (Entrata, AppFolio, or similar platforms preferred)
• Strong organizational skills with attention to detail and follow‑through
• Ability to effectively market and upsell property features and services to prospective and current residents
• Professional, customer‑service‑oriented demeanor with a positive attitude

Why Join Us

This role offers a competitive salary, performance‑based incentives, and opportunities for career growth within a supportive and expanding property management team. You’ll have the chance to make a tangible impact on the communities you manage and contribute to a company that values teamwork, accountability, and excellence.

If you’re passionate about property management and thrive in a fast‑paced, resident‑focused environment, we’d love to hear from you.

Apply today and take the next step in your property management career!