Community Manager

ADP, Inc.; Denver (CO); On-site; USD 58,000 - 59,000; Full time

Benefits offered by this job

403B with 3% match

Health Insurance

Paid time off including vacation, sick

Life Insurance

Vision Insurance

Solid working environment

Job summary

Brothers Property Management (BPM) in Denver, CO, is seeking a Community Manager to lead day-to-day operations for LIHTC properties. This full-time role requires strong judgment, budget oversight, and timely deadline management.

The ideal candidate will manage rent collection, occupancy, compliance, and office presence, traveling between properties in the Denver area as needed.

Qualifications

• LIHTC experience required.
• Experience with property management software.
• Colorado driver’s license and reliable transportation.

Responsibilities

• Manage property operations in line with housing laws and regulations.
• Monitor rent collection and conduct inspections to ensure standards.
• Coordinate occupancy processes and certify resident eligibility.
• Oversee site staff and coordinate with maintenance and vendors.
• Prepare budgets, invoices, and compliance reporting.
• Provide strong resident service and community activities.

Skills

Communication

Customer service

Teamwork

Attention to detail

Problem solving

Independent work

Education

High school diploma or equivalent

COS certificate

Housing knowledge certificates

Tools

Onesite

RealPage Onesite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Manager

Full Time Denver, CO, US

2 days ago Requisition ID: 1043

Salary Range: $57,784.00 To $59,000.00 Annually

JOB SUMMARY:

The purpose of this position is to provide management direction, leadership, and oversight of day-to-day operations to ensure long-term viability of the properties assigned within the Brothers Property Management (BPM) Portfolio. This position requires a background in Low Income Housing Tax Credit (LIHTC). The ideal candidate will utilize independent judgment, timely management of deadlines as well as discretion in fulfilling responsibilities.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

1) General Property Management Responsibilities:

• Manage property operations within accordance of all Federal, State and Local Fair Housing laws;
• Monitors rent collection process and late payment reports according to policies and procedures;
• Conducts weekly building inspections;
• Reports building or site related problems to the maintenance department;
• Conducts inspections of housing units for cleanliness, maintenance needs and standards of occupancy at move-ins, annually, move-outs and as regulations require;
• Monitors and enforces lease violations; serves and follows-up on eviction notices;
• Assists with obtaining bids and overseeing capital projects as necessary;
• Overseeing and directing site personnel;
• Works with reasonable accommodation issues under Section 504 (ADA);

2) Occupancy Responsibilities:

• Maintains high occupancy level and low turn-over rate within established budgeted benchmarks.
• Certifies resident eligibility using federal, tax credit, and local program guidelines;
• Organizes and maintains resident files in the tenant file format established by BPM;
• Processes all certification functions;
• Tracks property data via property management software (Onesite);
• Collaborates with maintenance to minimize turnover delays and costs;
• Prepares move-out settlement statements & collections;
• Work within and maintain property waitlist to assure two applicants are always prequalified.
• Performs complex calculations of assets and all sources of income for resident certifications, as necessary;
• Ensuring property delinquency is collected timely. Includes posting rent payments as received and handling rent deposits to bank;
• Assist with budget preparation and monitors site budget and informs Supervisor of any major variances or deviations.
• Processing all invoices timely upon receipt, including coding and seeking approval as needed.

4) Compliance Reporting:

• Meet all Regulatory requirements & compliance for each managed site.
• Submit compliance reports on time including monthly compliance reports and delinquency reports.
• Perform file pre-audits and file reviews with syndicators, partners, and lenders.

5) Office Management:

• Provides site presence and resource to residents by holding regular office hours on-site.
• Assist in obtaining service contracts for such as but not limited to; copiers, trash removal, laundry machine lease, snow removal, etc.

6) Customer Service:

• Communicate efficiently to the public and co-workers and promptly addresses resident issues, requests, and communications.
• Responsible for resident newsletters.
• Planning and coordinating community activities.
• Daily oversight of site staff. Work directly and stay in regular communication with all site-staff and other departments to ensure smooth operations.

7) Other duties as assigned, including but not limited to:

• Required to travel from property to property regularly for meetings, trainings, site visits etc. within the Denver Metro area.

COMPETENCIES:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with vendors and employees at all levels throughout the organization.
• Must be able to follow directions, provide excellent customer service, display respect and professionalism always.
• Must be able to work independently or as part of a team when required.
• Attention to detail and sound judgement.

Physical:Must be able to lift up to 50 pounds, walk up and down stairs, stand, sit, lay for extended periods of time.

Equipment:Must be able to handle general office equipment (fax, computer, copier) and mobile phone.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum of 1-2 years of experience in Low Income Housing Tax Credit (LIHTC).
• Minimum of 2 years of experience working in the property management industry, with affordable housing experience preferred (project-based section-8, tax-credit, PBRA, PRAC, etc.).
• Hold Certified Occupancy Specialist (COS) certificate or equivalent housing knowledge certificates.
• Experience with property management software.
• Problem solving and decision-making ability.
• Must possess advanced technical knowledge of Property Management systems, including financial skills, operational skills, and managerial skills. Must be familiar with and able to interpret federal regulations.
• Must hold a valid state of Colorado driver’s license, insurance, and reliable transportation.

PREFERRED QUALIFICATIONS:

• Accredited Residential Manager (ARM) or Certified Property Manager (CPM).
• Experience with RealPage Onesite Property Management Software.

BENEFITS:

• 403B with 3% match
• Health Insurance
• Paid time off including vacation, sick and personal leave; plus, ten (10) paid holidays.
• Life Insurance
• Vision Insurance
• Solid working environment

This Position Closes on October 31, 2026

We provide owners of affordable multifamily housing in Colorado comprehensive quality property management services to enable your property to maximize its financial potential while staying in compliance with government regulations.

“We already have all the pieces in place - right here, right now.”

Brothers Property Management is an Equal Opportunity Employer.