Community Manager

Thrive Workplace; Denver (CO); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Free local coffee

Leadership growth opportunities

Job summary

Thrive Workplace is seeking a Community Manager for our Cherry Creek location in Denver. The role supports daily site operations and delivers a standout experience for Members and guests. Expect hotel-style reception, tours, CRM lead management, and coordination of events.

The position is 28-32 hours per week with potential extra hours at other Thrive sites; requires strong communication, organization, and a proactive approach to problem solving in a collaborative, fast-paced coworking community.

Qualifications

• Excellent communication skills (verbal, written) and strong time management.
• Able to handle multiple tasks with attention to detail.
• Flexible, creative problem solving and professional conflict resolution.
• Experience with CRM systems and basic billing tools is a plus.
• Familiarity with Canva is desirable.

Responsibilities

• Greet members and guests to create welcoming atmosphere.
• Give tours to prospective clients of Thrive services and space.
• Follow up with leads and create opportunities in the CRM.
• Handle admin tasks: calls, emails, mail, meeting room bookings.

Skills

Communication

Time management

Multitasking

Conflict resolution

Adaptability

CRM experience

Canva familiarity

Tools

CRM

Canva

Billing platforms

Job description

Come work in the heart of Cherry Creek North! We’re looking for an outgoing team player who can help lead their site with passion and purpose. The work schedule for this position is from 7:45am - 3pm Monday - Thursday and 7:45am- 12:30 pm on Friday. As a Community Manager, you will be responsible for establishing a ‘Second to None’ customer experience for Thrive members and guests as well as assisting with the day-to-day operations of your site, such as:

• Greeting Members + guests when they enter, making them feel welcome and assisting them as needed.
• Giving tours to people interested in our service and space.
• Follow up with leads and creating the opportunity in the CRM.
• Administrative functions such as answering phone calls, responding to emails, mail sorting + distribution, and helping schedule meeting room bookings.
• Coordinating, promoting, and working social + networking events.
• Assist with opening and closing procedures as well as daily, weekly and monthly checklists to ensure the site is appealing to the 5 Senses and Thrive’s set expectations. Tasks include:-Brewing and refreshing coffee + tea
• -Auditing office, kitchen, janitorial, snack and beverage supply inventory
• -Tidying meeting rooms + checking for A/V equipment functionality
• -Dusting and cleaning surfaces
• -General organizing/tidying

• Supporting the Community Manager with any other admin and cleaning tasks.
• Overseeing front desk responsibilities while Manager is on break and occasional full or partial day coverage of the site while Manager is out sick/on vacation.
• Communicating with sales leads as needed; updating/creating leads in CRM system and assisting with tours.

About you:

• Excellent communication (verbal, written and promotional) and time management skills.
• High attention to detail and ability to multitask.
• Flexible and creative problem solver.
• Able to address conflict and resolve issues in a professional manner.
• Adaptive to change and self-motivated for personal and professional development.
• Nice to have: Experience with CRM and billing platforms and Canva.

About Us:

Thrive Workplace was established in 2010 out of the necessity for more flexibility and personalization than your typical office space. Designed with 'you' in mind, we’ve grown into a multi-site community of people who support one another - in both business and in life.

Whether our members are permanent, hybrid, or remote employees, we pride ourselves on the ability to provide customized and flexible office & coworking memberships, that meet the needs of the ever-evolving future of work. Our passion is creating thoughtfully designed and collaborative workspaces that gives every person who walks through our doors, the best opportunity to thrive.

What you can expect from us:

• Quarterly Thrive team events.
• Leadership and growth opportunities.
• Supportive and collaborative culture.
• A robust selection of on-site amenities… free local coffee!

This role is for an average of 28-32 hours per week, primarily supporting the Cherry Creek location. Additional hours may be available when support or coverage is needed at other Thrive locations (Ballpark, Centennial, Castle Rock, Arvada).