Community Manager

Lutheran Social Services of Central Ohio; Columbus (OH); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

403(b) retirement plan

Dental insurance

Vision insurance

FSA

HSA

PTO and holidays

Discount marketplace

Positive community impact

Job summary

Lutheran Social Services of Central Ohio is seeking a Community Manager for Woodridge Place in Columbus, Ohio. This full-time role oversees HUD housing operations, move-ins, certifications, and resident services, ensuring compliance with HUD and LSS requirements.

The person will supervise staff, manage budgets, and maintain resident and facility records while upholding LSS values and delivering quality housing.

Qualifications

• High School Diploma or GED required.
• An associate or bachelor's degree in business or related field preferred.
• Experience in apartment management or HUD-subsidized housing is preferred.
• Valid Ohio driver's license and reliable transportation required.

Responsibilities

• Conduct all move-ins and move-outs and re-certifications per HUD Handbook 4350.3 and LSS requirements.
• Maintain and process resident, vendor, and facility files per HUD/LSS policies; manage vouchers and tenant documents.
• Promote quality of life by managing building and grounds within budget.
• Supervise staff including Assistant Manager, Service Coordinator, Maintenance, and Housekeeping.

Skills

HUD housing experience

Staff supervision

Recordkeeping

Customer service

Education

High school diploma or GED

Associate or bachelor's degree preferred

Job description

Woodridge Place | Columbus, OH

Full Time | Day Shift | 8am- 4:30pm

Pay: $22 - $23/hour (Based on Experience)

Lutheran Social Services of Central Ohio is currently seeking a Community Manager for Woodridge Place - LSS Affordable Housing in Columbus, Ohio. LSS Affordable Housing offers reliable and affordable apartments throughout Ohio at 21 sites.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

About Lutheran Social Services

We put our mission of service into action. Every day LSS serves thousands of people in 21 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers food pantries, housing and supportive services through homeless shelters, domestic violence services, health care, affordable housing communities, and other services that uplift families and strengthen communities.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community
• some part-time positions may be eligible for some benefits as well

Responsibilities For a Community Manager With Lutheran Social Services

• Conduct all move-ins, move-outs, and re-certifications in accordance with the current HUD Occupancy Handbook 4350.3 and LSS requirements.
• Maintain and process all resident, vendor, and facility files in accordance with HUD and LSS requirements, including processing all vouchers, tenant documents and corrections utilizing HUD software and HUD secure connections (TRACs system), in accordance with HUD Occupancy Handbook 4350.3.
• Promote the highest quality of life for residents by managing the assigned HUD facility's building and grounds to ensure they are maintained to the highest quality standards and within the assigned HUD facility's operating budget.
• Supervise all staff including the Assistant Manager, Service Coordinator, Maintenance, and Housekeeping staff.
• Assure adherence to the established budget for the assigned HUD facility and participate in the preparation of annual operating budgets, capital plans, special claims requests and reserve for replacement requests.
• Address resident relations, grievances, and eviction proceedings in a timely and professional manner according to LSS established policies and procedures.
• Ensure that all contact with the community, HUD and other local and government agencies is conducted with the highest level of professionalism to ensure the continued development of productive community and business relationships.
• Create and analyze reports, statistics, and studies to ensure program effectiveness and provide monthly management summary to supervisor regarding results of analysis.
• Assist with training programs and file audits as needed.
• Perform all other duties as necessary.

Requirements For a Community Manager With Lutheran Social Services

• High School Diploma or GED.
• An associate or bachelor's degree in business or related field preferred.
• Experience in apartment management, HUD subsidized section 8 housing or similar program preferred.
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

Salary: $22 - $23 per hour