Community Manager

Sun Communities & Sun Outdoors; Arcadia (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription coverage

401(k) Plan with matching contributions

Paid Time Off including holidays and vacation

Tuition Reimbursement program

Employee Assistance Program

Job summary

A leading company in property management is seeking a Community Manager to oversee their operations in Arcadia, Florida. This role involves responsibilities ranging from marketing and leasing to resident relations and property maintenance. Ideal candidates will possess strong leadership and organizational skills along with relevant experience. Join a supportive environment with great benefits and opportunities for advancement.

Qualifications

• 2 years property management experience, including supervisory experience.
• 6 months prior sales and leasing experience.
• Demonstrated leadership abilities.

Responsibilities

• Ensure the operation and profitability of the community.
• Manage the rent collection process and handle delinquencies.
• Coordinate team member selection and conduct performance reviews.

Skills

Leadership

Organization

Communication

Negotiation

Education

High School Diploma or GED

Bachelor's Degree in Real Estate, Hospitality, or Business

Tools

NetSuite

Microsoft Office Suite

Job description

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Overview

Community Managers are responsible for the operation and profitability of the community. They serve as the point of the contact for residents and are on-call 24 hours. Community Managers handle everything from administrative duties, marketing, leasing and sales of new and pre-owned homes to property maintenance, budgeting, performance management, and resident relations.

Overview

Community Managers are responsible for the operation and profitability of the community. They serve as the point of the contact for residents and are on-call 24 hours. Community Managers handle everything from administrative duties, marketing, leasing and sales of new and pre-owned homes to property maintenance, budgeting, performance management, and resident relations.

Job Duties

• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes
• Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts
• Handles delinquencies & approves eviction proceedings while adhering to Suns policies
• Monitors, codes, and approves all invoices for operating expenses & sales related costs
• Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines
• Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
• Reviews and approves/denies residency applications
• Initiates lease renewals and rent increase letters, ensuring timely distribution
• Consults with RVP to determine the best course of action in the event a situation does not have an established guideline
• Inspects and recommends purchase and renovation of used/repossessed homes
• Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins
• Handles emergencies that arise onsite, ensuring adherence to standard procedures
• Ensures compliance of safety policies; completes incident reports in a timely manner
• Ensures that community appearance is maintained to Suns curb appeal standards
• Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs
• Reports deficiencies that would adversely affect the operation of the community
• Reviews and compiles property accounting reports for the Accounting team
• All other duties as assigned
  
  

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
• 2 years property management experience, including 2 years of supervisory experience
• 6 months prior sales and leasing experience
• 6 months previous experience using NetSuite
• General knowledge of maintenance
• Demonstrated leadership abilities
• Strong organizational skills
• Excellent verbal and written communication skills
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
• Flexibility to respond to community needs during non-business hours
• Ability to live on-site within the community (housing provided)
  
  

Rewarding Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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