Community Manager

nrpgroup; Anna (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

NRP Investments LLC is seeking a Community Manager at Cora to lead daily property operations, drive occupancy, and deliver outstanding resident service under the Regional Property Manager.

You will oversee financial performance, leasing, marketing, and maintenance, coordinating the property team to maximize NOI while preserving assets and delivering a quality living environment for residents in a dynamic multi-family community.

Qualifications

• Oversee all financial performance of the property and work towards achieving budgeted NOI.
• Maximize cash flow at the property by increasing revenue and minimizing delinquencies.
• Ensure Yardi data accuracy in leasing activities, A/R cash receipts, A/P invoices and monthly close.
• Develop cost-saving strategies to reduce expenses.
• Create annual operating budget and business plan with Accounting team and Regional Property Manager.
• Review financial statements with the property accounting team.
• Prepare variance reports monthly.
• Analyze income, expenses, traffic, lease expirations, market rents, and delinquency trends.
• Recommend and oversee capital improvements and upgrades.
• Review bid summaries and ensure accurate invoicing for goods/services.
• Process delinquent residents per policy and handle legal filings when needed.

Responsibilities

• Leasing apartments, respond to inquiries, qualify applicants, show units and prepare move-in paperwork.
• Monitor rental activity, on-site sales, advertising plans and pricing strategies.
• Maintain knowledge of market rents and demographics to stay competitive.
• Evaluate monthly move-in/move-out status and renewal processes.
• Track weekly traffic sources and improve conversion rates.
• Ensure residents are on current Blue Moon lease terms and conditions.
• Comply with Fair Housing, Tax Compliance and occupancy guidelines.

Job description

Come join NRP's A+ team! We've been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.

We value our employees by offering a competitive benefit package including:

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com .

NRP Investments LLC is currently seeking a Community Manager at Cora!

Position Summary:

Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.

Essential Functions Statement(s):

Financial

• Oversee all financial performance of the property and work towards achieving budgeted NOI
• Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
• Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
• Develop cost saving strategies in an effort to reduce budgeted expenses
• Create annual operating budget and business plan with Accounting team and Regional Property Manager
• Review financial statements in a timely fashion, working closely with the property accounting team members
• Prepare variance report on a monthly basis
• Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
• Recommend and oversee all capital improvements, deferred maintenance and upgrade programs
• Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
• Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
• Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
• Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions

Marketing

• Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
• Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
• Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
• Evaluate and make recommendations for rental pricing
• Monitor daily move-in/move-out property status reports and manage the monthly renewal process
• Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results
• Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.
• Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Maintain passing e-shop, phone shop, and physical shop scores

Customer Service

• Complete a daily inspection of the property and market-ready units
• Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
• Supervise safety and risk management functions including coordinating monthly safety meetings
• Review resident retention programs, in an effort to co