Community Manager

Havenpark-Communities; Ankeny (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off (PTO)

Paid holidays

Job summary

Havenpark Communities is seeking a Community Manager II to lead one of our manufactured home community operations. You’ll guide a team, drive resident satisfaction, and push occupancy and sales while ensuring financial and regulatory standards are met.

You’ll work with a collaborative field leadership team to execute SOPs, manage budgets, and maintain safe, well-kept homesites that residents are proud to call home.

Qualifications

• Three or more years of experience in multi-family property management; manufactured housing experience a plus.
• Strong organizational skills with attention to detail and a solutions-oriented mindset.
• Excellent written and verbal communication with residents, team members, and leadership.
• Comfortable managing multiple priorities in a fast-paced environment.
• Valid driver’s license and ability to pass a criminal background check.

Responsibilities

• Lead a community team and drive occupancy, NOI, and sales results while upholding Havenpark’s standards.
• Ensure compliance with federal and state regulations, including Fair Housing Standards.
• Maintain resident relations, renewals, and timely work order resolution.
• Oversee occupancy of rental homes and on-site home sales; manage budgets and vendor relations.
• Protect positive NOI through prudent financial management and capital planning.

Skills

Multi-family property management

Organization skills

Communication skills

Attention to detail

Driver's license

Ability to pass background check

Education

High school diploma or GED

Associate’s degree preferred

Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

Running a thriving residential community takes more than operational know-how — it takes genuine care for the people who call it home, the team that keeps it running, and the standards that make it a place worth living. If that sounds like the kind of work that energizes you, read on.

Havenpark Communities is a fast-growing owner and operator of manufactured home communities across the U.S., with more than 100 communities and 30,000 homesites nationwide. Our mission is simple: create caring, attainable communities for residents and a rewarding workplace for the people who serve them. We’re looking for a Community Manager to lead one of our communities and make that mission a daily reality.

About the Role

As a Community Manager II, you’re the heartbeat of your community. You’ll lead a team, champion resident satisfaction, drive occupancy and sales results, and ensure your community operates at the highest standard — financially, physically, and culturally. You’ll be empowered to make decisions and supported by a collaborative field leadership team every step of the way.

What You’ll Do

Team Leadership

• Build and sustain a high-performing team culture grounded in Havenpark’s core values: Respect, Grit, Collaboration, Stewardship, and Boldness
• Coach and align your team around shared community goals and company priorities
• Drive consistent execution of Havenpark’s standard operating procedures to achieve full operational excellence
• Ensure your community meets or exceeds monthly and quarterly targets for net operating income, occupancy, collections, and home sales
• Maintain compliance with all federal and state regulations, including Fair Housing Standards

Resident Relations & Retention

• Create a resident experience worth renewing — addressing issues with urgency, empathy, and follow-through
• Execute intentional touchpoints throughout the resident journey to drive satisfaction and year-over-year renewals
• Maintain accurate resident ledgers, generate monthly billing, and ensure work orders are resolved within 48 hours
• Oversee occupancy of rental homes and manage the sale of on-site homes

Financial Management

• Track and protect a positive net operating income (NOI) for your community
• Manage expenses strategically through close oversight of vendors, suppliers, and staff spending

Collections

• Ensure rent is billed accurately and collected on time
• Execute all required legal notices and actions in compliance with state law and Fair Housing Standards

Community Pride & Curb Appeal

• Ensure all equipment and amenities meet safety standards and Havenpark’s community guidelines
• Maintain beautiful, well-kept homesites and common areas that residents are proud to come home to
• Contribute to capital planning and ensure projects are delivered on time, on budget, and on scope

What You Bring

• 3+ years of experience in multi-family property management; manufactured housing experience is a plus
• Strong organizational skills, sharp attention to detail, and a solutions-oriented mindset
• Excellent written and verbal communication skills with the ability to connect with residents, team members, and leadership alike
• Comfortable managing multiple priorities in a fast-paced environment
• High school diploma or GED required; Associate’s degree preferred
• Valid driver’s license with a clean driving record
• Ability to pass a criminal background check
• Physical ability to walk the community regularly and occasionally lift materials and supplies

$1 - $5 a year

Why Havenpark?

At Havenpark, we believe that a great community starts with great leadership. As a Community Manager, you won’t just oversee operations — you’ll shape the daily lives of hundreds of families and build a team culture that people are proud to be part of.

We’re growing intentionally and investing in the people who grow with us. If you’re a natural leader who takes ownership, leads with care, and is energized by results — we want to hear from you. Apply today and bring your community to life.

We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.

Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [e-mail]