Community Management Coordinator

Tishman Speyer Properties; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Wellness benefits

Life and disability insurance

Job summary

Tishman Speyer is seeking a Community Management Coordinator for Jackson Park, a premier residential community in Long Island City. This role provides administrative, operational, and resident services support, serving as the main contact for residents, vendors, and internal partners to ensure efficient operations and excellent service.

The role supports leasing and accounting processes, maintains records, coordinates resident events, and helps ensure consistent management standards across daily

Qualifications

• Bachelor's degree required.
• 2–4 years of experience in residential property management or related administrative role.
• Strong customer service and communication skills; ability to manage multiple priorities.

Responsibilities

• Provide overall support to the Assistant Property & Property Manager as required.
• Solicitation of vendor proposals, insurance and invoices.
• Upload vendor invoices into Accounts Payable Workflow for approval.
• Maintain & audit the Storage and Bicycle logs.
• Receive and manage inquiries to the office via phone, email, or walk-in.
• Management of both the general leasing email and management email.
• Manage office supplies and refreshments.
• Manage Pet Registrations.
• Manage Key replacements and charges.
• Manage Occupancy Riders.
• Approve postings to Building Link with APM approval.
• Manage notices to community via elevator screens, Building Link e-blasts and other forms of methods.
• Assist with miscellaneous accounting matters such as resident ledger inquiries, adjustments and audits.
• Assist with various special projects throughout the year as needed.
• Act as backup for Leasing Coordinator(s) when needed.
• Assist with coordination of resident events.
• Maintain daily Move-In Status report, Vacancy tracker & upcoming move-in reports.
• Assist with development and implementation of Community Management SOPs.
• Manage the front desk workflow and all office traffic independently throughout your weekend scheduled time.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Independent work

Accounts payable

Vendor coordination

Resident communications

Property management accounting

Microsoft Office

Yardi

BuildingLink

Education

Bachelor's degree

Tools

Microsoft Office

Yardi

BuildingLink

Job description

Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed‑use campuses. We create state‑of‑the‑art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs. We were the first real estate company to introduce asset‑wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio. Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 576 properties, totaling 233 million square feet, with a combined value of over $131billion (U.S.). Tishman Speyer currently has approximately $65billion in assets under management, including iconic properties such as NewYork City’s Rockefeller Center, SãoPaulo’s Torre Norte, The Springs in Shanghai, Paris Bourse in Paris and Frankfurt’s OpernTurm and TaunusTurm.

Summary of the Position:

The Community Management Coordinator supports the day‑to‑day operations of Jackson Park, a premier residential community in Long Island City, by providing administrative, operational, and resident service support. This role serves as a key point of contact for residents, vendors, and internal partners, ensuring the efficient coordination of community operations, resident communications, vendor administration, and office management. The Coordinator also supports financial and leasing processes, maintains operational records, assists with resident events and special projects, and helps drive consistent execution of community management standards while delivering an exceptional resident experience.

Key Responsibilities:

• Provide overall support and assistance to the Assistant Property & Property Manager as required.
• Solicitation of vendor proposals, insurance and invoices.
• Upload vendor invoices into Accounts Payable Workflow for approval.
• Maintain & audit the Storage and Bicycle logs.
• Receive and manage inquiries to the office via phone, email, or walk‑in.
• Management of both the general leasing email and management email.
• Manage office supplies and refreshments.
• Manage Pet Registrations.
• Manage Key replacements and charges.
• Manage Occupancy Riders.
• Approve postings to Building Link with APM approval.
• Manage notices to community via elevator screens, Building Link e‑blasts and other forms of methods.
• Assist with miscellaneous accounting matters such as resident ledger inquiries, adjustments and audits.
• Assist with various special projects throughout the year as needed.
• Act as backup for Leasing Coordinator(s) when needed.
• Assist with coordination of resident events.
• Maintain daily Move‑In Status report, Vacancy tracker & upcoming move‑in reports.
• Assist with development and implementation of Community Management SOPs.
• Manage the front desk workflow and all office traffic independently throughout your weekend scheduled time.
• Other duties as assigned.

Skills & Qualifications:

• Bachelor's degree required.
• 2–4 years of experience in residential property management, hospitality, customer service, or a related administrative role.
• Strong customer service, interpersonal, and communication skills, with the ability to build positive relationships with residents, vendors, and internal stakeholders.
• Highly organized with exceptional attention to detail and the ability to prioritize multiple responsibilities in a fast‑paced environment.
• Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality.
• Experience with accounts payable processes, vendor coordination, resident communications, and basic property management accounting preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and Teams); experience with Yardi, BuildingLink, or other property management systems is preferred.
• Ability to support cross‑functional initiatives, coordinate resident events, and adapt to changing business priorities, including weekend coverage as needed.
• Demonstrated ability to leverage emerging technologies, including artificial intelligence, automation, and data‑driven tools, to improve efficiency, enhance decision‑making, and drive innovation.

The base compensation range for this role is $60000 to $70000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full‑time Tishman Speyer employees.

The base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s California team, as we’ve considered factors specific to this geography.

Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status or military status, or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. Please click here to review all EEO policies, notices, and relevant posters. Please click here to review E‑Verify Information. Disability Assistance - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [e-mail]

Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129billion (U.S.). Tishman Speyer currently has approximately $68billion in assets under management, including iconic properties such as Rockefeller Center in NewYork City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in SanFrancisco.

View openings with Studio. Check out Studio: Exceptional spaces for the future of flexible work. The world’s leading companies choose Studio by Tishman Speyer for flexible workspace with no compromises.

Operating approximately 1.5 million square feet of business‑class coworking, event space and move‑in ready office suites, Studio is a pioneer in delivering holistic real estate solutions from long‑term leases to desks on demand.

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