Community Life Programs & Office Coordinator

The Community Builders, Inc.; Boston (MA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 paid holidays

HSA contributions

Life & Disability Insurance

403(b) retirement plan

FSA programs

Job summary

The Community Life Office Assistant supports the Community Life Senior Manager and manages day-to-day Detroit office operations. You will assist with triage resident coaching, coordinate meetings, handle invoices, and ensure a well-run office environment for residents and staff.

This role requires five days in the office, strong MS Office skills, and excellent customer service. Proficiency in English and Spanish is preferred to support diverse residents and partners.

Qualifications

• Knowledge of office management systems and procedures.
• Proficiency with MS Office and Outlook calendar.
• Strong written and verbal communication, customer service focus.
• Fluent English; Spanish preferred.

Responsibilities

• Act as receptionist and schedule meetings for CL Director and team.
• Process vendor invoices and coordinate with corporate offices.
• Greet visitors and manage mail and deliveries daily.
• Maintain office cleanliness and order, restock supplies.
• Handle petty cash, onboarding, and IT/setup tasks.
• Coordinate trainings and schedule staff events with Detroit team.

Skills

Office management

MS Office

Outlook calendar management

Communication skills

Customer service

Bilingual English/Spanish

Tools

MS Office Suite

Job description

Position: Community Life Financial Programs Coordinator (CLPFC)
Full Time, Bilingual English and Spanish
Location: Boston, MA
The Community Builders, Inc. (TCB) is a nationally recognized nonprofit developer, owner, and manager of affordable and mixed-income residential and commercial properties. Our mission is to build and sustain strong communities where all people can thrive. We envision a world with vibrant, safe, and inclusive neighborhoods where all people live in healthy homes with equitable access to resources and opportunities to pursue their dreams, and we work to make that vision a reality. Founded in 1964, TCB currently owns/manages 12,000+ units of rental housing across the Northeast, Mid-Atlantic, and Midwest.

About Community Life:
Community Life (CL) is TCB's place-based model that uses healthy and stable housing as a platform for connecting our residents to services, community resources, and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education, economic mobility, youth development, community engagement, voting registration, healthy living, and resident leadership.

Position Description:
Reporting to the Community Life Senior Manager, the CL Financial Programs Coordinator (CLFPC) oversees the Family Self-Sufficiency (FSS) Program at New Franklin Park Apartments in Dorchester, providing financial coaching to FSS program participants and other residents interested in financial literacy and economic mobility support services both in-person and through virtual platforms. The CLFPC is responsible for outreach and recruit into the FSS Program to reach program enrollment and participation goals and focuses on helping participants reach financial benchmarks in five core areas: income and employment, credit and debt, savings, utilization of quality financial services, and asset development, focusing on helping participants optimize escrow funds toward financial security and asset development goals. In addition, the CLFPC will coordinate monthly/bi-monthly financial education workshops, including topics such as budgeting, employment, credit building, and homeownership.

Essential Functions:

• Oversee the FSS Program at New Franklin Park including recruitment, coaching, training, reporting, and all administration of the program.
• Ensure compliance with FSS program action plan and manual including staying abreast of any HUD FSS changes and requirements.
• Build and maintain positive relationships with a wide variety of stakeholders, including but not limited to residents, TCB staff, and community partners.
• Engage FSS participants to better understand their strengths, needs, and aspirations and connect them with local resources and opportunities.
• Use of TCB's data collection system to document services provided to residents and outcomes achieved.
• Align initiatives with the outcomes, mission, and goals of TCB Community Life
• Participate in ongoing professional and property management development.
• Attend training and continue education opportunities offered by Community Life & TCB
• Attend weekly meetings with Community Life Senior Manager and CL site team.
• Other duties and responsibilities as requested.

What We’re Looking For:

• Bilingual verbal and written fluency in both English and Spanish required.
• Minimum 1 year experience as an FSS program coordinator or FSS coach or financial coach preffered.
• Knowledge of the Dorchester neighborhood a plus, specifically Codman Square
• Bachelor’s preferred with a focus in social work, human services, public health, community development, or related field.
• Experience working with families to support their aspirations.
• Ability to collect, track and understand data to assess programs and partnerships and inform strategies.
• Operate in a timely manner, with consistency, and a high level of integrity and professionalism; provide excellent customer service to residents and partners.
• Excellent communication, organization, and writing skills.
• Ability to work occasional weekends and evenings is required.
• Experience with daily data documentation
• Ability to create, recruit for, and teach financial education workshops.
• Experience implementing programs and initiatives.
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders utilizes ClearCompany to manage recruiting - you may receive email communications from the following domains:*.clearcompany.com *.hrmdirect.com *.clrco.com *email.clrco.com.

Please make sure to add these emails to your safe senders list to ensure prompt communication during recruitment. Thank you!