Community Liaison - Hospice

BrightSpring Health Services; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Tuition Discounts

401(k) Match

Paid Time Off

Mileage Reimbursement

Wellness Programs

Job summary

Embrace Hospice in San Antonio, TX is seeking a Community Liaison to promote hospice services to healthcare professionals, community partners, and families. You will be the face of our organization, building relationships with hospitals, clinics, and senior care facilities, and coordinating outreach activities in our CRM.

The role offers autonomy and a chance to impact care delivery, requiring a Bachelor's in a related field, healthcare marketing experience, and a valid driver's license; travel

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing preferred.
• Minimum of 2 years of healthcare marketing experience.
• Must possess a valid driver's license and auto insurance.
• Strong interpersonal and communication skills and proficiency with healthcare software.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our CRM.
• Educate families and professionals on hospice benefits and how we can help.
• Ensure smooth patient referrals and quality care with our care team.
• Stay current on hospice care through training and self-learning.
• Complete reports and admin tasks on time.
• Follow healthcare rules and regulations.

Skills

Healthcare sales

Community outreach

CRM experience

Interpersonal skills

Communication skills

Analytical thinking

Education

Bachelor's degree in related field

Advanced degree preferred in healthcare marketing

Tools

CRM software

Job description

Our Company

Embrace Hospice

Overview

Office Location: San Antonio, TXCoverage area: San Antonio, TX

Schedule: FT; M-F

Are you passionate about connecting people to compassionate care? Embrace Hospiceis seeking a Community Liaison in San Antonio, TX that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community?

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required

• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred

• Minimum of 2 years of healthcare marketing experience.

• Possess a current and valid state driver’s license

• Provide proof of auto insurance

• Demonstrate strong interpersonal and communication skills

• Exhibit proficiency in healthcare and administrative software applications

• Apply advanced analytical and problem-solving capabilities

• Manage time and tasks effectively with strong organizational skills

• Work independently with minimal supervision

• Collaborate professionally with individuals at all organizational levels and within the communities served

• Uphold the highest standards of customer service and professionalism

About our Line of Business

At Embrace Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Embrace Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit https://embracehospicellc.com/. Follow us on Facebook and LinkedIn.