Community Liaison - Hospice

BrightSpring Health Services; Reno (NV); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Generous PTO

Mileage reimbursement

Tuition discounts & reimbursement

Wellness programs

Job summary

CompassionCare in Reno, NV seeks a Community Liaison to promote hospice services, build relationships with healthcare professionals, and represent our brand at community events. This role focuses on outreach, education, and seamless patient referrals to our care team.

With a weekend-on-call, you will stay current on hospice care through training and self-learning, while maintaining strong customer service and professional standards.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Excellent analytical and problem-solving skills.
• Organizational and time management skills.
• Ability to work independently.
• Ability to work closely with others at all levels of the organization.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.

Skills

Interpersonal skills

Communication skills

CRM experience

Computer literacy

Organizational skills

Time management

Independent work

Team collaboration

Tools

CRM software

Healthcare software

Job description

Our Company

CompassionCare

Overview

Office Location: Reno, NVCoverage area:Reno (Weekend On-Call all Northern Nevada)

Schedule: Monday-Friday 8-5; Rotating Weekend On-Call

Are you passionate about connecting people to compassionate care? CompassionCare is seeking a Community Liaison in Reno, NV that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Qualifications

• 2+ years health care marketing experience

• Current and valid state driver's license

• Proof of auto insurance

• Strong interpersonal and communication skills

• Computer literacy and knowledge of relevant healthcare and administrative software

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Ability to work independently

• Ability to work closely and professionally with others at all levels of the organization and communities that we serve

• Demonstrates the highest degree of customer service and professionalism

About our Line of Business

At CompassionCare Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. CompassionCare Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.compassioncarenevada.com. Follow us on Facebook, LinkedIn, and Instagram.

Salary Range

USD $75,000.00 - $80,000.00 / Year