Community Liaison - ABA

The Treetop ABA; Charlotte (NC); Hybrid; CAD 86,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Generous PTO & paid holidays

Job summary

The Treetop ABA is seeking a Community Liaison to serve as the face of our organization across the region. You will build partnerships with pediatricians, schools, and local organizations to increase access to our ABA services.

Based in Charlotte, NC, this hybrid role involves travel across the region, representing The Treetop at events and meetings, and collaborating with intake and clinical teams to ensure smooth onboarding for families.

Qualifications

• 2+ years of experience in ABA intake, healthcare operations, or healthcare marketing/administration.
• Must live within commuting distance of Charlotte, NC.
• Must have a reliable vehicle and be comfortable with frequent regional travel (mileage reimbursed).
• Exceptional organizational and customer service skills.
• Strong communicator who works well independently and as part of a clinical team.

Responsibilities

• Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners.
• Represent The Treetop at community events, site visits, and professional meetings across the region.
• Share our mission in ways that resonate and inspire trust.
• Respond promptly to incoming referrals to ensure families receive care without delay.
• Work closely with intake and clinical teams for smooth service onboarding.
• Identify new outreach opportunities and untapped networks across the region.
• Track outreach efforts and insights to guide growth in the region.

Skills

Organizational skills

Customer service

Communication skills

Independent work

Job description

Embark on Your Next Big Adventure with The Treetop (By Discovery ABA)

Position: Community Liaison
Location: Charlotte, NC
Role: Hybrid Remote with High Regional Travel

Discover a Career With Purpose

At The Treetop, we believe every child deserves compassionate, individualized support to help them grow, build meaningful skills, and thrive. We partner closely with families, providers, and communities to deliver high-quality, child-centered ABA therapy rooted in strong clinical care and connection.

We’re seeking a Community Liaison. A natural connector, relationship builder, and ambassador — who is passionate about building meaningful partnerships, strengthening community relationships, and helping families access the support they need across the region.

Your Mission

As our Community Liaison, you'll be the face of The Treetop-introducing pediatricians, schools, behavioral health providers, and local organizations to the life-changing work we do.

Whether you're grabbing coffee with a pediatric practice, attending a community event, or connecting with referral partners, you'll be our local presence and trusted voice.

On this journey, you will:

• Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners
• Represent The Treetop at community events, site visits, and professional meetings throughout the region
• Share our mission in ways that resonate and inspire trust
• Respond promptly to incoming referrals to ensure families receive care without delay
• Work closely with our intake and clinical teams for smooth service onboarding
• Identify new outreach opportunities and untapped networks across the state
• Track outreach efforts and insights to guide our growth in North Carolina

The Tools You’ll Need

We are looking for a candidate who combines the heart of a community advocate with the organizational mind of an operations expert.

Qualifications & Requirements:

• Experience: 2+ years of experience in ABA intake, healthcare operations, or healthcare marketing/administration.
• Location: Must live within commuting distance of Charlotte, North Carolina
• Mobility: Must have a reliable vehicle and be comfortable with frequent regional travel during the outreach phase (mileage reimbursed).
• Skills: Exceptional organizational and customer service skills. You should be the type of person who solves a tricky challenge before your second cup of coffee.
• Mindset: A strong communicator who works well independently and as part of a clinical team.

Why Join the Treetop ABA Crew?

• Competitive Salary: $60K–$70K depending on experience plus bonus
• Benefits That Support You: Medical, Dental, Vision, 401(k) with company match, generous PTO & paid holidays
• Pathways for Growth: Join a fast-growing organization with room to advance
• Purposeful Impact: Every connection you make helps a child access the care they deserve

Treetop ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.