Community Liaison

Ohio Children's Alliance; St. Clairsville (OH); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

Health/dental/vision/life insurance

401(k) retirement benefit

Professional development opportunities

Job summary

The Ohio Children's Alliance is seeking a Community Liaison for the Behavioral Health Respite Care Capacity Building Initiative. This full-time, hybrid role focuses on grassroots engagement, relationship building with local providers, and helping families access respite services in Belmont-Harrison-Monroe, Logan-Champaign, and Paint Valley regions.

You will work with families, community stakeholders, and service providers to raise awareness, develop partnerships, and support capacity-building

Qualifications

• High School diploma and at least three years of professional work experience in social services, community outreach, health care, family support, or a related field
• A commitment to advancing equity
• Excellent written and verbal communication skills, including public speaking
• Demonstrated ability to build authentic relationships with diverse families and community stakeholders
• Understanding of community dynamics and knowledge of community engagement strategies
• Highly organized; resourceful and proactive; pays close attention to detail
• Strong time-management skills, with the ability to prioritize tasks
• Ability to collaborate with multiple teams of people, simultaneously
• Strong customer service orientation and empathy for families facing challenges
• Comfortable facilitating small group discussions and community meetings
• Ability to work independently, with minimal supervision, and as a member of a team
• Travel regularly throughout assigned region for community events, meetings, and family support
• Professional attitude and appearance
• Valid driver's license and reliable transportation
• Ability to work a flexible schedule including some evenings and weekends as needed
• Proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint, Excel, and Copilot)

Responsibilities

• Community Relationships & Partnerships: Actively build and maintain relationships with behavioral health agencies, identified boards, certified providers, and other community partners; participate in the Stakeholder Advisory Committee.
• Outreach and Awareness: Coordinate monthly awareness meetings, education sessions, regional campaigns, and distribute promotional materials via local channels; assist in outreach plans.
• Capacity Building: Support regional efforts to recruit and retain respite care workers; connect with local networks and higher education to build a pipeline of practitioners.
• Service Navigation & Technical Assistance: Provide information, support, and navigation to families throughout the referral process; facilitate warm hand-offs to providers.
• Reporting and Program Improvement: Document outreach activities and outcomes; collect testimonials and feedback to drive improvement; share regional insights.
• Collaboration: Work with Coordinators and regional liaisons to ensure consistent service delivery; attend required meetings and trainings.

Skills

Public speaking

Relationship building

Community outreach

Time management

Organizational skills

Collaboration

Travel readiness

Customer service

Education

High School diploma

Bachelor's degree (preferred)

Tools

Microsoft Office 365

Job description

Location: Candidates MUST reside within Belmont, Harrison, or Monroe Counties.

% of Travel: 40-60%

Organization:The Ohio Children's Alliance

Position Type:Full-Time, Hybrid - Staff member must reside within Belmont, Harrison, or Monroe counties. Staff will be expected to attend meetings and events as required by their position or requested by their supervisor. These meetings may be held anywhere within the counties noted above and in Columbus.

Compensation: $40,000-$45,000, negotiable commensurate with experience. Generous paid time off, health/dental/vision/life insurance coverage, 401(k) retirement benefit, professional development opportunities, public service student loan forgiveness options.

This is a grant funded position and is contingent upon continued grant funding.

About Us:

Through its mission, the Ohio Children's Alliance fosters a brighter future for Ohio's children and families through advocacy, innovation, and collaboration with health and human services organizations.

Collaborate and advocate with great people! We are a team of talented and diverse people, who are passionate about building innovative solutions to challenges facing kids and families. With community agencies as our partners, we are empowering families to raise Ohio's next generation of leaders. Join us!

Role Overview:

If you're passionate about helping families thrive, looking for a flexible work environment, and want to be a part of something meaningful, this opportunity may be a great fit!

We are seeking an enthusiastic and community-connected individual to assume the role of Community Liaison for the Behavioral Health Respite Care Capacity Building Initiative. This is an Alliance initiative to grow BH Respite capacity in three identified regions in Ohio: Logan-Champaign, Belmont-Harrison-Monroe, and Paint Valley (Highland-Pike-Fayette-Pickaway-Ross)

This position, which reports to the Senior Program Coordinator of Behavioral Health Services and collaborates closely with other Coordinators, is ideally suited for an individual who possesses strong relationships within their assigned county region, the ability to build collaborative partnerships with community stakeholders, and a passion for connecting families with needed behavioral health respite services.

On a full-time basis, the Community Liaison will serve as the regional point of contact for the initiative, working directly with families, community stakeholders, service providers, and local partners within one of three geographic county regions outlined above. This role focuses on grassroots engagement, relationship building, building awareness of behavioral health respite, and supporting families as they navigate the respite care system.

The ideal candidate will be deeply connected to their local community, demonstrate cultural humility, and excel at building trust with families and community partners. This individual should be comfortable working both independently in the field and collaboratively as part of a statewide team and serve as a passionate champion for behavioral health respite care for the families who could benefit from this service.

Key Responsibilities

Community Relationships & Partnerships: Actively build and maintain relationships with behavioral health agencies, identified behavioral health and recovery county boards, certified providers, and other community partners. Be an active participant on the Stakeholder Advisory Committee.

Outreach and Awareness: Coordinate and facilitate monthly awareness meetings, education sessions, executing regional campaigns, and distributing promotional materials via local channels to reach target audiences, such as tabling at community events. Assist in the development and implementation of community outreach plans.

Capacity Building: Support regional efforts to recruit and retain respite care workforce by connecting potential workers with agencies, promoting workforce opportunities through local networks, and partnering with institutions of higher education to build a pipeline of qualified practitioners.

Service Navigation & Technical Assistance: Provide crucial information, support, and navigation assistance to families throughout the referral process. This includes facilitating warm hand-offs to respite care providers and following up to ensure successful service connection.

Reporting and Program Improvement: Accurately document and track all outreach activities and outcomes. Gather family testimonials, success stories, and feedback to drive continuous program improvement, through focus groups, needs assessments, and collection of client stories. Actively contribute regional insights to statewide capacity building and for informing program strategy.

Collaboration: Collaborates closely with the Program Coordinator(s) and fellow regional liaisons to share learnings and align strategies, ensuring consistent service delivery across the state. Participate in all required team meetings and training sessions.

Qualifications

• High School diploma and at least three (3) years of professional work experience in social services, community outreach, health care, family support, or a related field
• A commitment to advancing equity
• Excellent written and verbal communication skills, including public speaking
• Demonstrated ability to build authentic relationships with diverse families and community stakeholders
• Understanding of community dynamics and knowledge of community engagement strategies
• Highly organized; resourceful and proactive; pays close attention to detail
• Strong time-management skills, with the ability to prioritize tasks
• Ability to collaborate with multiple teams of people, simultaneously
• Strong customer service orientation and empathy for families facing challenges
• Comfortable facilitating small group discussions and community meetings
• Ability to work independently, with minimal supervision, and as a member of a team
• Travel regularly throughout assigned region for community events, meetings, and family support
• Professional attitude and appearance
• Valid driver's license and reliable transportation
• Ability to work a flexible schedule including some evenings and weekends as needed
• Proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint, Excel, and Copilot)

Preferred

• Bachelor's degree from an accredited college or university in Social Work, Public Health, Public Relations, Marketing, or related field
• Experience in behavioral health respite care, child welfare and/or behavioral health systems, or family or peer support programs
• Knowledge of local behavioral health system and community resources
• Experience with community organizing/outreach or grassroots engagement

We encourage you to apply even if you don't meet all the listed qualifications. Your unique perspective and experience may be exactly what we are looking for.

Why Join Us?

• Impactful Work:Be part of making a real difference in the lives of children and families across Ohio.
• Professional Growth:Opportunities for continuous learning and career advancement.
• Supportive Team:Work with a passionate and dedicated team committed to excellence.
• Flexible Environment:Enjoy a dynamic work environment with flexibility.
• Diversity: The Ohio Children's Alliance is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome and value the contributions of people from different backgrounds, cultures, identities, and experiences, and we strive to create a work environment where everyone can belong, thrive, and grow.

A background check will be run prior to hire.