Community Liaison

Providence Health Plan Group; Portland (OR); On-site; USD 46,328 - 71,938; Full time

Job summary

Providence Health Plan Group in Portland, OR is seeking a Community Liaison to build and maintain positive relationships that drive awareness and referrals for Home Health, Hospice, Home Infusion, PACE, and Transitional Care services.

You will collaborate with discharge planners, facility staff, physicians, and patients to assess appropriateness for hospice and home health, coordinate services, and ensure compliant documentation during transitions from acute care to home or the next residence.

Qualifications

• Bachelor's degree or equivalent with related experience.
• 1 year of successful medical sales account management experience.

Responsibilities

• Build and maintain positive relationships to increase awareness and referrals for home health services.
• Collaborate with discharge planners, facility staff, physicians to assess hospice/home health suitability.
• Coordinate documentation for compliance and manage patient transitions from acute care to home or next location.

Skills

Medical sales account management

Education

Bachelor's degree in Business or Healthcare Admin or Marketing or clinical discipline

Associate degree + 4 years work experience

High school diploma + 6 years work experience

Job description

Description

The Community Liaison is responsible for creating and maintaining positive customer relationships to increase community awareness and referrals for Home Health, Hospice, Home Infusion, PACE, Transitional Care Unit and other services within assigned accounts. This role includes working with discharge planners, facility staff, physicians, and individuals to assess appropriateness for hospice and home health services and facilitate coordination of services, and to ensure appropriate documentation for compliance with agency and statutory guidelines to manage the transition of the patient from an acute care facility to the patient's home or next location of residence.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree Business, Healthcare Administration, Marketing, or a clinical discipline. Or Associate's degree plus four years of work experience; or high school diploma plus six years of work experience; is equivalent to the Bachelor's degree.
• 1 year Successful medical sales account management experience.

Preferred Qualifications:

• Coursework/Training Focus on healthcare
• 1 year Sales experience in home health & hospice or infusion marketplace.
• 1 year Experience selling directly to physicians, hospital, discharge planners.
• 1 year Experience with customer relationship and territory management software.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 449265
Company: Providence Jobs
Job Category: Business Development
Job Function: Marketing/Public Relations/Community Affairs
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 5015 BUSINESS DEVELOPMENT OR REGION
Address: OR Portland 6410 NE Halsey St
Work Location: Halsey Bldg-Home Service East Portland
Workplace Type: On-site
Pay Range: $33.63 - $52.22
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.