Community Liaison

New York City Council; New York (NY); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Retirement plans

Job summary

A municipal government office in New York City is seeking a highly organized Community Liaison. This role entails overseeing community issues and constituent casework, managing local events, and engaging with various stakeholders. The ideal candidate will have a Bachelor’s degree and between one to three years of related experience. Exceptional communication skills and the ability to manage multiple projects are essential. The position offers a salary range of $59,000 to $64,000 and requires New York City residency within 90 days of appointment.

Qualifications

• Minimum of one (1) to three (3) years of experience in government, public affairs, or related field.
• Exceptional communication skills necessary for explaining complex issues.
• Willingness to work non-traditional hours including nights and weekends.

Responsibilities

• Manage constituent casework and local events.
• Engage with community leaders and stakeholders.
• Represent the Council Member at district meetings.

Skills

Communication skills

Project management

Problem solving

Relationship building

Attention to detail

Education

Bachelor’s degree

Job description

The district office of New York City Council Speaker Julie Menin seeks an enthusiastic, motivated, and highly organized full-time Community Liaison. The Community Liaison will oversee community issues, constituent casework, interagency communications, and local events.

SALARY RANGE

$59,000 to $64,000

KEY RESPONSIBILITIES

• Casework management and problem solving for constituents on a diverse range of issues, including but not limited to landlord-tenant, education, environmental, transportation, small business, employment, consumer affairs, parks, sanitation, crime and quality of life
• Develop and maintain a thorough understanding of issues facing residents of the district
• Build and maintain relationships with community leaders, elected officials, city agencies, advocacy groups, and council staff
• Engage constituents through incoming phone calls and emails, in-person visits, events, stakeholder meetings, and community outreach
• Recommend and implement strategies to engage with external stakeholders (including advocates and other elected officials) and internal teams to solve issues affecting the district
• Represent the office and staff the Council Member at district wide meetings, including some night and weekend events
• Assist with planning, staffing, and organizing community events
• Monitors and recommends scheduled district and City Hall meetings and outreach opportunities for the Council Member and the office.
• Attend Council, Borough President and City agency budget and legislative briefings and organize accompanying materials.
• Maintains a good working relationship with the Council Member, staff, constituents and local media.
• Manages micro and macro constituent inquiries both in person and virtually
• Works a flexible schedule including nights and weekends to staff the Council Member or represent the Council office
• Performs other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree and a minimum of one (1) to three (3) years of experience in government, public affairs, or a related field.
• Exceptional written and verbal communication skills, strong attention to detail, and the ability to distill complex issues for general audiences, including in rapid-response situations.
• Proven ability to manage multiple projects and competing priorities effectively.
• Willingness to work non-traditional hours, including nights, early mornings, and weekends, as required.
• Ability to thrive in a fast-paced, high-pressure environment with shifting deadlines.
• Ability to work both collaboratively as part of a team and independently, and to engage effectively with a wide range of stakeholders.

ADDITIONAL INFORMATION

New York City residency required within 90 days of appointment.

For eligible employees, health, dental and vision insurance coverage are offered upon hire. Retirement plans, deferred compensation plans, group life insurance, paid time off and paid holidays, training resources, health & fitness reimbursement and wellness programs are also available.

The New York City Council makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

HOW TO APPLY

Qualified candidates should forward their resume to:

MAIL: New York City Council
Attn: Personnel Services/Recruiting (CD5 CL)
250 Broadway, 26th Floor
New York, New York 10007

FAX: [phone]

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

The New York City Council is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.