Community Liaison

101 Health LLC; Melrose Park (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare service provider in Melrose Park is seeking a motivated Community Liaison. The role focuses on building relationships with healthcare providers to promote home health care solutions. Candidates should possess a Bachelor's degree, proven sales experience, and a solid network within the healthcare industry. Strong communication skills and an ability to work independently are essential.

Qualifications

• Proven sales experience in home health services (minimum 2 years).
• Strong existing network with referral sources in the healthcare industry.
• Must possess a valid Illinois driver’s license and auto insurance.

Responsibilities

• Identify and pursue new business opportunities.
• Conduct sales calls, presentations, and follow-ups.
• Analyze market trends and competition for growth opportunities.

Skills

Sales experience in home health services

Knowledge of the healthcare landscape

Networking in the healthcare industry

Outstanding customer service

Written and oral communication skills

Education

Bachelor’s degree in business or healthcare related fields

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

We are a leading provider of innovative healthcare services, offering a comprehensive range of solutions including clinical laboratory testing, diagnostic imaging, pharmacy, home health care, infusion therapies, and telemedicine. At the core of our mission is a belief that healthcare should be simple, convenient, and accessible to everyone. We deliver personalized, on-demand services — bringing care directly to patients in the comfort of their homes.

At-Home Services: Our dedicated care team delivers in-home medical services designed to reduce hospital readmissions, support smooth care transitions, and improve patient outcomes—allowing referral partners to focus on what they do best. Our at-home services are designed to support individuals with

• In-Home Primary Care
• Chronic Care Management
• Care Coordination
• Insurance and Accessibility
• Flexible Scheduling

Whether recovering from surgery, managing a chronic condition, or in need of specialized therapies, our team ensures compassionate, comprehensive care tailored to each individual’s needs.

Position Overview: Reya is looking for a motivated and results-oriented Community Liaison to promote and sell our home health care solutions. This role involves developing strong relationships with health care providers and facility sites in the Chicagoland area, growing our client base, and delivering a high standard of service.

Key Responsibilities:

• Identify and pursue new business opportunities by contacting health care providers, facilities, and practices in the Chicagoland area and maintain strong relationships with key stakeholders.
• Door-to-Door outreach to promote and sell home health care solutions to prospective providers and facility sites.
• Conduct sales calls, presentations, and follow-ups to generate referrals.
• Prepare presentations and proposals for prospective clients.
• Generate referrals that cover clients from assigned territory.
• Educate and Communicate Reya’s services and pricing structures (in home health care) in a clear and compelling way to aid prospective clients in their decision-making process.
• Maintain accurate records of referral activity, contracts, and pipeline updates
• Collaborate with internal teams to enable smooth delivery of services.
• Meet or exceed sales goals and targets while delivering a high standard of customer service.
• Address inquiries in a professional and timely manner.
• Analyze market trends and competition to identify opportunities for growth and differentiation.
• Prepare and submit reports related to sales activity, pipeline, and prospective clients.
• Stay updated with industry regulations, guidelines, and innovations related to home health care services.
• Attend industry conferences and events to establish connections and identify potential clients.

Qualifications:

• Bachelor’s degree in business (Marketing, Sales, Business Administration, or Healthcare related degrees preferred).
• Proven sales experience in home health services (minimum 2 years of experience).
• Strong, demonstrated knowledge of the healthcare landscape and providers in the Chicagoland area (existing, related industry relationships are a major plus).
• Strong existing network with referral sources in the healthcare industry is highly desirable.
• A background as a clinician, registered nurse, physical therapist, occupational therapist, or social worker is a plus.
• Must possess outstanding customer service experience and focus.
• Be highly driven, be very self-motivated and a team player.
• Ability to work independently and manage territories effectively.
• Outstanding written and oral communications skills.
• Must possess very strong computer skills (Word and Excel).
• Must possess a valid Illinois driver’s license and auto insurance.

Essential Traits:

• Passion for health care and patient care delivery.
• Ability to learn technical details about services and explain them to prospective clients.
• Collaborative, adaptable, and motivated by meeting goals.
• Collaborative team player with a strong ethical standard.