COMMUNITY LIAISON

Universal Health Services, Inc.; Dover (DE); On-site; USD 42,000 - 64,000; Full time

Job summary

Dover Behavioral Health System seeks a Community Relations Liaison to build and maintain referral relationships across Delaware and Maryland. The role focuses on assessing community needs and hospital referrals to sustain admissions, with travel required 90-95%.

The position operates primarily in the Dover area, with responsibilities including tracking admissions, communicating with referral sources, and presenting treatment program information.

Qualifications

• Bachelor's degree in Marketing, Sales or a relevant field.
• Three years of experience in medical/behavioral health marketing or outreach (preferred).
• Strong oral communication and presentation skills across diverse audiences.
• Creative marketing methods to deliver service messages to referral sources.
• Valid driver's license with clean driving record and dependable transportation.
• Travel availability of 90-95% of the role.

Responsibilities

• Establish and maintain a tracking system for admissions via professional referrals.
• Acknowledge admissions to referral sources and provide necessary information; maintain logs and distribute information.
• Address requests of referral sources including admission procedures, program descriptions, and treatment plans.
• Ensure timely delivery of discharge summaries to referral sources; maintain relationships for business development.

Skills

Communication skills

Presentation skills

Creativity

Driver's license

Travel readiness

Education

Bachelor's degree in Marketing, Sales or a relevant field

Job description

Responsibilities

Job description

Community Relations Liaison - Delaware area

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking6thfor highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Dover Behavioral Health System is looking for qualified candidates for ourCommunity Relations Liaison position. The Community Liaison will assess the needs of patients, the community , and the hospital in order to develop and maintain a long-term referral relationship which will generate a continuous flow of admissions to meet hospital census objectives.Travel is required for 90-95% of the role. This role is operating primarily out of Maryland/Delaware area

Job Duties/Responsibilities:

• Establish and maintain a tracking system for admissions via professional referrals.


• Acknowledge admissions to referral sources and provide necessary information promptly; maintain communication logs and distribute relevant information.


• Address specific requests and needs of referral sources, including admission procedures, program descriptions, and treatment plans.


• Ensure timely delivery of discharge summaries to referral sources; maintain communication with potential referral resources for business development.

About our parent company Universal Health Services (UHS):

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at:

Qualifications

Minimum Qualifications:

• Bachelors' degree in Marketing, Sales or a relevant field


• A minimum of three years of experience working with/in the medical field (preferably in a behavioral health or mental health setting)


• Strong oral communication skills and an ability to communicate at a level appropriate to the audience, strong presentation skills


• Creativity in developing marketing methods to effectively deliver the service message to referral sources


• Valid driver's license with a clean driving record and dependable transportation


• Ability to travel for 90-95% of the role