Community Lending Officer

Washington Trust Bank; Bellevue (WA); On-site; USD 90,000 - 135,000; Full time

Job summary

Washington Trust Bank is seeking a Community Lending Officer to build and maintain relationships with community organizations and real estate professionals to drive CRA-compliant mortgage lending. You will sell and originate residential loans to meet CRA-area needs and manage the loan file from application to close.

The role requires knowledge of mortgage products, fair lending regulations, and MLO registration (NMLS). A valid WA driver’s license is required; Mandarin is a plus.

Qualifications

• Fluent in English; Mandarin/Cantonese preferred.
• Knowledge of real estate and mortgage banking industry.
• Knowledge of Truth-in-Lending and government regulations.
• Knowledge of conventional, FHA, VA, and construction loan policies and procedures.
• Must have or obtain Mortgage Loan Originator (NMLS) registration.
• Automobile required, with valid Washington State driver’s license.

Responsibilities

• Coordinate WTB's community outreach and development events.
• Represent WTB in civic, professional, and community groups aiding CRA objectives.
• Promote fair lending responsibilities within lending practices and standards.
• Assist lenders in identifying and originating CRA-eligible loans in CRA areas.
• Establish and maintain relationships with real estate agents to generate referrals within CRA areas.
• Submit completed loan applications within 48 hours of receipt.
• Pre-qualify self-employed borrowers, including cash flow worksheets and financial records review.
• Maintain loan files from application to closing.
• Foster CRA and fair lending knowledge across the team.
• Attend festivals, fairs, and trade shows to promote new business for the Bank.
• Monitor community trends and ROI of events; advise on future investments and donations.
• Liaise with local governments and organizations to ensure strong presence.

Skills

English/Mandarin fluency

Real estate & mortgage industry

Truth-in-Lending & regulations

Conventional, FHA, VA, construction

Mortgage Loan Originator (NMLS)

WA driver’s license

Job description

The Community Lending Officer will establish and maintain relationships with community-based organizations, realtors, and governmental agencies which result in lending opportunities for the bank to ensure full compliance with the Community Reinvestment Act. The candidate will sell and originate residential mortgage loans to a predetermined sales goal focused in CRA assessment area needs. The candidate will identify and meet with prospects, explain various mortgage products available, determine best alternatives together with prospects and finalize sales. This position will support the WWA WTB Bank footprint.

Essential Functions

• Assist in the coordination of WTB's community outreach activities and community development service events.
• Serve, where appropriate, as a member of civic, professional, and community development organizations that contribute to WTB's CRA objectives.
• Communicate ways by which management and staff can address fair lending responsibilities for WTB's lending practices and standards.
• Assist lenders in identifying and originating loans that meet the criteria of CRA in WTB's CRA assessment areas.
• Establishes and develops relationships with an extensive network of real estate agents so that potential mortgage customers within CRA assessed areas will be referred to WTB.
• Turns in a completed loan application within 48 hours of receipt.
• Pre-qualifies self-employed borrowers to include preparation of cash flow work sheets and requesting and analyzing financial records and tax returns.
• Maintains responsibility for the loan file from application through closing.
• Foster a culture where all WTB Team Members have a good understanding of both CRA and fair lending laws applicable to their position.
• Actively participate in festivals, fairs, and trade shows to promote new business for the Bank.
• Stays abreast of individual community trends and economic development changes. Tracks and measures event participation results. Makes recommendations to maximize return on future investments of events, sponsorships, philanthropic initiatives, and donations.
• Liaise with local governments and community development organizations ensuring the bank's presence is known and respected in the community. Build and manage a network of contacts within state and local government and community organizations.

Related Functions

• Collection of applicable fees from borrowers.
• Prepares periodic productivity reports as required.
• Required to attend department meetings.
• Performs property inspections as required.
• Attends scheduled training sessions.
• Frequent contact with real estate companies and agents to establish referral relationships.
• Frequent contact with department employees to assist in processing and closing requirements.

Qualifications

• Ability to speak English and Mandarin/Cantonese fluently preferred.
• Knowledge of real estate and mortgage banking industry.
• Knowledge of Truth-in-Lending and compliance with government regulations.
• Knowledge of conventional, FHA, VA, and construction loan policies and procedures.
• Automobile required, together with valid Washington State Driver's license.
• May be assigned a specific territory and/or specific agents.
• Required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS)

Compensation

Compensation: $89,991- $134,987

The compensation range represents the low and high end of the base salary ranges for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is eligible to participate in an applicable annual incentive plan.

What Our Culture Can Offer You

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.