Community Leasing Specialist: Sales, Service & Marketing

Fairfield Residential; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off

401(k) matching

Health insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential is seeking a Community Leasing Associate in Austin, TX, to greet prospects and guide them through the leasing process, delivering exceptional living experiences. This role blends sales, service, and marketing to help our communities thrive.

You’ll use Yardi for leasing workflows, manage lease files, and stay current with local market trends while supporting LIHTC/HUD program requirements and strong customer service.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Minimum of one year experience in customer service, sales, or retail required.
• Leasing or real estate experience preferred.
• Knowledge of LIHTC preferred.
• Experience using Yardi or similar property management software a plus.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Responsibilities

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service to exceed expectations.
• Manage lease files and maintain accurate records.
• Utilize Yardi software for leasing processes.
• Verifies application information for LIHTC or HUD programs.
• Update social media and assist with advertising.
• Stay informed about local market trends.

Skills

Customer service

Sales

Retail

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Yardi software

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Fairfield Residential is seeking a Community Leasing Associate in Austin, TX, to greet prospects and guide them through the leasing process, delivering exceptional living experiences. This role blends sales, service, and marketing to help our communities thrive.

You’ll use Yardi for leasing workflows, manage lease files, and stay current with local market trends while supporting LIHTC/HUD program requirements and strong customer service.