Community Leasing Associate

ffres; Chelsea (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off (VTO)

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield is seeking a Community Leasing Associate in Chelsea, MA to be the face of the community, guiding prospects through the leasing process and ensuring a high-quality living experience.

You will handle sales, customer service, marketing, and leasing operations, using Yardi and standard office software to maintain records and stay ahead of local market trends.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year experience in customer service, sales, or retail.
• Leasing or real estate experience preferred.
• Experience using Yardi or similar property management software is a plus.

Responsibilities

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals, delivering outstanding service.
• Manage lease files and maintain accurate records; update social media and advertising.

Skills

Customer service

Sales

Marketing

Education

High school diploma

Tools

Yardi

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Community:

Axis Admiral's Hill Number of Units: 161

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Leasing Associate, you'll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Customer Service & Sales

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service to exceed expectations.

Operations

• Manage lease files and maintain accurate records.
• Utilize Yardi software for leasing processes.

Marketing

• Update social media and assist with advertising.
• Stay informed about local market trends.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us. Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better. Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact. A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required.
• Valid driver's license may be required.
• Minimum of one year experience in customer service, sales, or retail required.
• Leasing or real estate experience preferred.
• Experience using Yardi or similar property management software a plus.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Estimated Rate of Pay: $23.25 - $26.00

This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.