Community Lead - 9+CO

JETSET Pilates®; Denver (CO); On-site; USD 52,000 - 78,000; Full time

Job summary

JETSET Pilates is seeking a Community Lead to introduce the brand to new markets, cultivate local partnerships, and create memorable experiences for members. You will work with the General Manager to launch, grow, and sustain a thriving community around the studio.

You are energized by meeting people, love building relationships, and are excited to help shape a fast-growing boutique fitness brand from the ground up.

Qualifications

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• Passion for health, wellness, and boutique fitness.
• Strong organizational skills with multi-priority management.
• Entrepreneurial mindset and proactive problem-solving.
• Flexible schedule including mornings, evenings, weekends.

Responsibilities

• Pre-Opening: Launch the market by building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporations.
• Plan and execute community activations, pop-ups, and tabling events.
• Support JETSET On The Mat community classes and guest experiences.
• Capture leads and help shape a founding member community.
• Create engaging local social media content with the marketing team.
• Lead awareness efforts and drive opening-day momentum.
• Post-Opening: Grow the community by nurturing partnerships that drive referrals and new memberships.
• Support ongoing community engagement and local events.
• Collaborate with the General Manager to hit membership and studio goals.
• Follow up with prospects and assist lead conversion.
• Deliver exceptional member experiences during in-studio shifts.
• Support front-desk operations to maintain a welcoming studio environment.

Skills

Hospitality experience

Communication skills

Relationship-building

Organizational skills

Entrepreneurial mindset

Flexible schedule

Job description

Build Community. Create Connection. Grow the Brand.

At JETSET Pilates, we believe community starts long before someone walks through our doors. The Community Lead is responsible for introducing JETSET to new markets, building meaningful local relationships, and creating experiences that inspire people to become part of our community.

Working alongside the General Manager, this role is the driving force behind local partnerships, community events, social media, and member engagement. From helping launch a brand-new studio to supporting its long-term growth, the Community Lead plays a key role in building awareness, generating leads, and creating an exceptional member experience.

This is an ideal opportunity for someone who loves meeting people, thrives in the community, and is excited by the idea of helping build something from the ground up.

What You’ll Do

Pre-Opening | Launch the Market

• Building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
• Planning and executing community activations, pop-ups, and tabling events.
• Supporting JETSET On The Mat community classes and creating memorable guest experiences.
• Capturing leads and helping build a strong founding member community.
• Creating engaging local social media content alongside the marketing team.
• Generating excitement and awareness leading into opening day.

Post-Opening | Grow the Community

• Continuing to build partnerships that drive referrals and new memberships.
• Supporting local events and ongoing community engagement.
• Partnering with the General Manager to drive membership growth and studio goals.
• Following up with prospective members and supporting lead conversion.
• Delivering an exceptional member experience during in-studio shifts.
• Supporting front desk operations while helping create a welcoming, elevated studio environment.

Who You Are

You are someone who naturally connects with people and enjoys building relationships. You’re energized by being out in the community, creating memorable experiences, and representing a brand you believe in.

You bring

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• A passion for health, wellness, and boutique fitness.
• Strong organizational skills with the ability to manage multiple priorities.
• An entrepreneurial mindset and a proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

Why This Role Matters

The General Manager is responsible for leading the studio. The Community Lead is responsible for growing the community around it.

Together, these roles create the culture, energy, and member experience that define JETSET Pilates.

If you’re excited by the opportunity to launch new markets, build meaningful relationships, and help shape the future of one of the fastest-growing boutique fitness brands, we’d love to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.