Community Impact Manager

Mid Michigan Community Action Agency, Inc.; Farwell (MI); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Mid Michigan Community Action Agency, Inc. seeks an Outreach Supervisor to provide administrative support across Outreach programs, protect client privacy, and report program outcomes for planning and grants.

You will supervise Warehouse staff and build partnerships with food distribution partners to strengthen community impact. The role supports USDA Food distribution and Volunteer Income Tax Assistance initiatives, recruits and trains VITA volunteers, and ensures site operations meet Quality

Qualifications

• Bachelor’s degree in Social Work, Human Services, or related field preferred.
• Demonstrated supervisory experience and leadership ability.
• Ability to present materials to community groups and organizations.

Responsabilités

• Provide administrative support to Outreach Department programs and processes.
• Protect customer privacy and maintain confidentiality.
• Collect, maintain, and report program data, outcomes, and community impact.
• Develop procedures to ensure documentation accuracy and compliance.
• Supervise Warehouse staff and provide guidance.
• Foster relationships with food distribution partners.
• Support USDA Food distribution and Volunteer Income Tax Assistance programs.
• Recruit, train, certify, and report VITA volunteers.
• Oversee site operations and ensure Quality Site Requirements for VITA sites.
• Oversee fleet of Outreach department vehicles and trucks.
• Participate in staff meetings, conferences, and training.
• Perform other duties as assigned.

Connaissances

Leadership

Community engagement

Data collection and reporting

Policy compliance

Formation

Bachelor’s degree in Social Work, Human Services, or related field

Supervisory experience required

Description du poste

General Responsibilities

• Provide administrative support to Outreach Department programs and processes.
• Protect the privacy of customers and hold in confidence all information obtained in the course of service.
• Serve as a central information manager for Community Impact programs by collecting, maintaining, and reporting program data, outcomes, and community impact measures to support agency planning, grant requirements, and strategic decision-making.
• Develop and maintain procedures to ensure that program documentation is accurate, consistent, and in compliance with agency and program requirements.
• Provide supervision, guidance, and support to the Warehouse staff.
• Develop and maintain positive relationships with relevant public and private food distribution partners.
• Provide administrative support for agency programs, including USDA Food distribution and Volunteer Income Tax Assistance.
• Assist in recruiting, training, certifying, and reporting for the Volunteer Income Tax Assistance program volunteers and volunteer site coordinators.
• Oversee site operations and ensuring all Quality Site Requirements are met at every Volunteer Income Tax Assistance site.
• Oversee the fleet of Outreach department vehicles, food distribution trucks, including maintenance and monthly reports.
• Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities as identified and approved by supervisor.
• Perform other duties as assigned.

Education and Experience Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field preferred.
• Supervisory experience is required.
• Demonstrated ability as a strength-based leader.
• Demonstrated ability to present materials to community groups and organizations.

Additional Requirements

• Must obtain an IRS Income Tax Preparer - Advanced Level certification within 30 days of hire.
• Must obtain Food Safety Manager certification within 30 days of hire.
• Must complete an annual USDA Civil Rights training.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
• Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
• Successful clearance of DHHS Central Registry and criminal history record check.
• Must have reliable transportation, valid driver’s license, valid vehicle insurance, and pass a motor vehicle check.
• Must comply with Agency smoke free and drug free policies.
• Understand the importance of daily work attendance.