Community Impact Coordinator

Washington Soccer Properties, LLC; Falls Church (VA); Hybrid; USD 48,000 - 55,000; Full time

Job summary

The Washington Spirit is seeking a Coordinator, Community Impact to support youth soccer and community initiatives across the DC region. Reporting to the VP of Fan Growth & Community Impact, the Coordinator serves as the club’s Supporter Liaison and manages the donation process with a hands-on approach at clinics and community events.

Ideal candidates are highly organized with strong communication skills, able to juggle multiple programs, and available for evenings, weekends, holidays, and

Qualifications

• Bachelor’s degree or equivalent experience in community relations, event coordination, youth sports, nonprofit programming, or professional sports.
• Pass a background check and complete U.S. Center for SafeSport training and safeguarding requirements before working with youth participants.
• Highly organized and detail oriented, with ability to manage multiple projects, deadlines, and tracking systems.

Responsibilities

• Act as the club’s Supporter Liaison and primary contact for supporters’ groups.
• Coordinate away supporter ticketing, allocations, sales, and distribution.
• Coordinate with Game Operations and Security on supporter needs and conduct.
• Own the donation request process end to end: intake, review, communication, fulfillment, and tracking.
• Build and maintain a system for requests with eligibility guidelines and documentation.
• Manage inventory of donated items in partnership with relevant teams.
• Report on donation volume, value, and reach regularly.
• Own community programs from planning to reporting and budgeting.
• Build relationships with schools, nonprofits, youth leagues, and community leaders.
• Plan and lead youth soccer clinics, drills, and events.
• Follow safeguarding standards for youth programming and emergencies.
• Manage clinic equipment, setup, and breakdown.
• Track program budgets and vendor invoices; support additional department initiatives.

Skills

Organizational skills

Communication skills

Multitasking

Education

Bachelor’s degree

Tools

CRM platforms

Ticketing platforms

Microsoft Office

Job description

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. The Coordinator, Community Impact supports the Washington Spirit’s community and youth soccer initiatives across the DC region. Reporting to the Vice President of Fan Growth & Community Impact, the Coordinator serves as the club’s Supporter Liaison, manages the donation request process, and owns a portfolio of community programs from planning through reporting. The role is hands-on: the Coordinator leads drills at youth clinics and community events and is a visible presence for the club on matchdays. This role is a strong fit for someone who loves the game, builds trust quickly with many kinds of people, and can keep several projects moving at once.

Responsibilities

Supporter Relations

• Serve as the club’s Supporter Liaison and primary point of contact for supporters’ groups, maintaining regular, two-way communication.
• Coordinate away supporter ticketing with opposing clubs and the Spirit ticketing team, including allocations, sales, and distribution.
• Partner with Game Operations and Security on supporters’ section needs, including tifo and banner approvals, section access, and code of conduct.
• Route supporter feedback to the right departments and track issues through to resolution.
• Facilitate periodic meetings between supporters’ groups and club leadership; document outcomes and follow-ups.
• Own the donation request process end to end: intake, review against club criteria, decision communication, fulfillment, and tracking.
• Build and maintain a standardized system for requests, including eligibility guidelines, documentation (e.g., nonprofit verification), and response timelines.
• Manage inventory of donated items such as tickets and signed merchandise in partnership with Ticketing, Merchandise, and Player Relations.
• Report on donation volume, value, and community reach on a regular cadence.

Community Programs

• Own assigned community programs from start to finish: set goals and success measures, build structure, timeline, and budget, and execute.
• Build and maintain relationships with schools, nonprofits, youth leagues, and community leaders across the DC region.
• Support delivery of sponsor-supported community programs in partnership with the Partnerships team.
• Capture impact data and produce post-program recaps for leadership, partners, and sponsors.
• Partner with Communications and Content to capture stories and assets from community work.

Youth Soccer Programming

• Plan and lead soccer clinics, drills, and on-field activities for participants of varied ages and skill levels.
• Recruit, schedule, and brief volunteers and coaching staff for clinics and events.
• Follow all club safeguarding standards for youth programming, including participant waivers, supervision ratios, and emergency action plans.
• Manage clinic equipment, setup, and breakdown.

Matchday and Administration

• Manage matchday hospitality for community stakeholders and guests, including ticket allotments, guest lists, check-in, and on-field recognitions.
• Track program budgets, process vendor invoices, and maintain accurate records in club systems.
• Support additional department initiatives as assigned.

Requirements

• Bachelor’s degree from an accredited four-year college or university, or equivalent experience in community relations, event coordination, youth sports, nonprofit programming, or professional sports.
• Must pass a background check and complete U.S. Center for SafeSport training and any club safeguarding requirements before working with youth participants.
• Highly organized and detail-oriented, with a demonstrated ability to manage multiple projects, deadlines, and tracking systems simultaneously and accurately.
• Valid driver’s license and reliable transportation for travel to community sites.
• Availability for evenings, weekends, holidays, and all home matches.
• Proficiency in Microsoft Office; ability to learn CRM and ticketing platforms.
• Strong written and verbal communication and listening skills.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged standing and walking, including outdoors in varied weather.
• Ability to actively demonstrate soccer skills, including running and kicking.
• Ability to lift and carry up to 40 pounds.

Possible Work-Related Conditions

• Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises.

Location

This role is based in Falls Church, VA, with a hybrid work structure and presence at matches and events in Washington DC.

Compensation

The base salary for this role ranges from $48,000.00 - $55,000.00 annual USD, plus eligible for performance based bonus.

ABOUT THE WASHINGTON SPIRIT

The Washington Spirit is a founding club of the National Women’s Soccer League (NWSL), proudly representing the Washington, DC metropolitan area. It is the first franchise to have a minority woman hold a majority stake. A visionary entrepreneur, Michele Kang, is leading a new era for women’s sports with a vision to:

• Become the most preeminent sports organization in the world
• Build a high-performance culture of winning on and off the pitch
• Train women as women
• Motivate and inspire the next generation of girls and women

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.