COMMUNITY HEALTH WORKER SUPERVISOR

Jordan Health; City of Rochester (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Full benefits package (medical, dental

403b retirement plan

Job summary

Jordan Health in Rochester, NY is seeking a Community Health Worker Supervisor to lead a team of CHWs, enhance patient engagement, and coordinate care across departments.

You will manage a small caseload, support CHW performance, and build partnerships with external agencies while ensuring timely timecards and compliant practices within a collaborative safety-net system. The role emphasizes cultural competency and community-centered care across diverse populations.

Qualifications

• Associates degree in human services or commensurate experience.
• Medical office/hospital or outreach experience a plus.
• Experience with diverse cultures and populations preferred.
• Demonstration of supervisory and or leadership experience preferred.

Responsibilities

• Improve performance and effectiveness of Community Health Workers with patients.
• Establishes and maintains successful collaborative relationship between Community Health Workers team and other departments.
• Establishes and maintains successful partnerships with external agencies.
• Perform all duties of a Community Health Worker with own small caseload.
• Completes bi-weekly timecards for all Community Health Workers.

Skills

Supervisory experience

Experience with diverse cultures

Medical office/hospital experience

Outreach/community health experience

Education

Associates degree in human services or commensurate experience

BLS through the American Heart Association

NYS Infection Control certification

Job description

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.

Community Health Worker Supervisor

The Community Health Worker Supervisor will ensure to:

• Improve performance and effectiveness of Community Health Workers with patients.
• Establishes and maintains successful collaborative relationship between Community Health Workers team and other departments.
• Establishes and maintains successful partnerships with external agencies.
• Perform all duties of a Community Health Worker with own small caseload.
• Completes bi-weekly timecards for all Community Health Workers.

Education And Experience Required:

• Associates degree in human services or commensurate experience in outreach/community health.
• Medical office/hospital or outreach experience a plus.
• Experience with diverse cultures and populations preferred.
• Demonstration of supervisory and or leadership experience preferred.

Licenses and Certifications:

• Must have a valid driver’s license and reliable transportation.
• BLS through the American Heart Association
• NYS Infection Control certification

Special Skills, Knowledge Required:

• None

Benefits:

• Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan.
• We offer Professional Development allowance.

Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

About Jordan Health:

Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.