Community Health Worker - Snohomish County, Washington

Waymark; Washington; On-site; USD 36,561 - 41,507; Full time

Benefits offered by this job

Stock Options

Work-from-Home Stipend

Incentive Program

Medical, Vision, and Dental Coverage

Paid Time Off

Parental Leave

Retirement Savings

Commuter Benefits

Professional Development Stipend

Job summary

Waymark is seeking a Community Health Worker in Snohomish County, Washington, to connect with patients from low-income communities. This role involves advocating for patients, conducting needs assessments, and working collaboratively with a multidisciplinary care team to improve health outcomes.

You’ll participate in a 2-3-week paid training program and actively engage with diverse community members. Ideal candidates will exhibit strong organizational skills, sound judgment, and cultural competency.

Qualifications

• Organized and self-motivated to work independently.
• Ability to work with diverse communities professionally.
• Computer literate with technology experience.

Responsibilities

• Connect patients with social support and advocacy.
• Conduct needs assessments with patients.
• Maintain community resource directory.

Skills

Highly organized

Sound judgment

Empathy

Excellent communication

Cultural competency

Education

Community Health Worker certification

Tools

Technology for virtual communication

Job description

Community Health Worker - Snohomish County, Washington

Snohomish County, Washington

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.

Our Values

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

About this Role

As a Community Health Worker, you will be Waymark’s frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low-income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators.

Key Responsibilities

• Attend a 2-3-week long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities and conduct a needs assessment, including motivating patients to set and achieve health goals.
• Help patients with health-related social issues like homelessness, substance use and hunger.
• Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.).
• Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators).
• Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
• Accompany members to medical appointments as appropriate.
• Navigate technology systems to document each patient encounter in detail and accurately.
• Meet patients virtually, by phone or video visit, for conversations as appropriate.
• Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark’s services.
• Participate in weekly care team huddles.

Minimum Qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency - able to work with diverse groups of community members.
• Excellent interpersonal communication skills and active listening abilities.
• Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation.
• Comfortable with ambiguity and taking on a variety of tasks as needed.
• Reside within a commutable distance of Greater Seattle.
• Travel required within the surrounding counties (up to 80%).
• Current Driver’s license and access to an insured vehicle.

Preferred Qualifications

• Community Health Worker certification.
• Long time resident of the Greater Seattle area and knowledgeable of community resources.
• Experience conducting home visits and outreach.
• Experience working with managed care patients.
• Experience in customer- or client-service roles.
• Knowledge of Greater Seattle Medicaid populations.

Hourly Rate Range

Hourly Rate Range: $26.54 - $30.13

Benefits

• Stock Options: Opportunity to invest in the company’s growth.
• Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
• Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
• Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
• Life Insurance: Basic life insurance to give you peace of mind.
• Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
• Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
• Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
• Commuter Benefits: Convenient options to support your commute needs.
• Professional Development Stipend: A dedicated stipend supports professional development and growth.

COVID Vaccination

Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status after an offer of employment is made. Waymark will consider reasonable accommodations for individuals who cannot be vaccinated due to a disability or sincerely held religious belief.

Offer of employment is contingent upon successful completion of a background check. Employment history and advanced degree verification (when applicable) are included as part of the standard background check process.