Community Health Worker-Rural Healthcare

Excelsior Wellness; Spokane (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Affordable Health Coverage

Low Medical Deductibles

Retirement Benefits

Paid Time Off

Professional Development

Life Insurance

Community Impact

Job summary

Excelsior Wellness is seeking a dedicated Community Health Worker to assist individuals and families in accessing healthcare and social services within rural communities. You will engage with clients, coordinate care with providers, and help navigate health insurance and community resources to reduce disparities.

Join a team committed to improving access to quality care and supporting ongoing community partnerships, with travel across local areas and a focus on culturally responsive,

Qualifications

• Minimum 3 years’ experience with youth and families.
• Knowledge of community resources and social service systems.
• Ability to navigate healthcare and public assistance.
• Ability to obtain WA Counselor credential within 60 days.
• Must be at least 21 years old and hold a valid driver's license.
• Strong interpersonal and communication skills.

Responsibilities

• Navigate community resources and healthcare services for clients.
• Coordinate care with healthcare and behavioral health partners.
• Advocate for clients within public assistance systems.
• Document services and protect client confidentiality.
• Engage with community organizations to strengthen support networks.
• Deliver culturally responsive, client-centered support.

Skills

Interpersonal communication

Relationship building

Organizational skills

Multitasking

Public assistance systems knowledge

Ethical decision-making

Travel readiness

Education

High school diploma or equivalent

Washington State Agency Affiliated Counselor credential

Bachelor's degree in counseling or related field

Job description

Make a Difference. Connect Communities to Care. Help Improve Lives.

At Excelsior Wellness, we believe everyone deserves access to quality healthcare and the resources needed to live a healthy, fulfilling life, regardless of where they live.

We are seeking a compassionate and community-minded Community Health Worker (CHW) to support our rural healthcare initiatives, helping individuals and families overcome barriers to healthcare and connect with essential community resources.

If you enjoy building meaningful relationships, advocating for others, and helping individuals navigate healthcare and social service systems, Excelsior offers an opportunity to make a lasting impact while supporting the health and well-being of rural and underserved communities.

Why Choose Excelsior Wellness?

We recognize that providing exceptional care starts with supporting the professionals who deliver it.

• Affordable Health Coverage: Medical, dental, and vision coverage with employee premiums ranging from $0 to $75 per month.
• Low Medical Deductibles: Annual medical deductibles ranging from $250 to $500, depending on the plan.
• Retirement Benefits: Employer retirement contributions to support your long-term financial goals.
• Paid Time Off: Generous PTO and 11 paid holidays.
• Professional Development: Continuing education opportunities, professional learning resources, and ongoing skill development.
• Employer-Paid Life Insurance: Additional financial protection for you and your loved ones.
• Meaningful Community Impact: Opportunities to build relationships, strengthen community partnerships, and improve access to essential healthcare services.

Position Summary

The Community Health Worker supports individuals and families in accessing healthcare, community resources, and social services as part of Excelsior Wellness's rural healthcare initiatives, including services associated with the Certified Community Behavioral Health Clinic (CCBHC) model.

This position helps individuals navigate healthcare and social service systems, identify barriers to care, and connect with resources such as health insurance, housing, food assistance, health education, and medical and behavioral health services.

Working collaboratively with healthcare providers, community organizations, and individuals receiving services, the Community Health Worker helps improve care coordination, promote healthier lifestyles, and reduce healthcare disparities in rural and underserved communities.

Core Responsibilities

• Community Resource Navigation: Assist individuals and families in accessing essential resources, including healthcare services, health insurance, housing, food assistance, and other community support programs.
• Health Education: Provide individuals and groups with education on health promotion, disease prevention, available healthcare services, and strategies for maintaining healthier lifestyles.
• Individualized Needs Assessment: Complete individualized health and resource assessments to identify barriers, concerns, and opportunities for additional support.
• Care Coordination: Collaborate with medical providers, behavioral health professionals, and community partners to support coordinated care and access to appropriate services.
• Referral Coordination: Connect individuals with healthcare providers, social services, and community resources, assisting with referrals, applications, and necessary follow-up.
• Patient Advocacy: Advocate for the needs of individuals and families while helping them understand and navigate healthcare and public assistance systems.
• Community Partnerships: Develop and maintain collaborative relationships with local organizations, schools, healthcare providers, and community agencies to strengthen available support networks.
• Culturally Responsive Services: Provide respectful, culturally sensitive, and individualized support that recognizes the diverse needs, experiences, and backgrounds of the communities served.
• Documentation and Confidentiality: Maintain accurate, timely records of services, referrals, and care coordination activities while protecting confidential patient information.
• Team Collaboration and Quality Improvement: Participate in multidisciplinary meetings, required training, professional development, and initiatives that improve healthcare access and service coordination.

Required Qualifications

• High school diploma or equivalent.
• Community Health Worker certification.
• Current Washington State Agency Affiliated Counselor credential or ability to obtain registration within 60 days of employment.
• Minimum of three years of experience working with youth and families.
• Comprehensive knowledge of community resources, public assistance programs, and social service systems.
• Strong interpersonal and communication skills, with the ability to build positive relationships with individuals, families, and community partners.
• Strong organizational and multitasking abilities, including the ability to manage competing priorities in a fast-paced environment.
• Ability to make ethical, safe, and informed decisions while maintaining professionalism.
• Ability to manage individual stress and perform essential job responsibilities safely and effectively.
• Ability to meet applicable criminal background screening requirements.
• Must be at least 21 years of age.
• Valid driver's license for required community-based travel.

Preferred Qualifications

• Bachelor's degree in counseling or a related field.
• Experience working in community health, healthcare, behavioral health, or social service settings.
• Familiarity with integrated healthcare models, including Certified Community Behavioral Health Clinics (CCBHCs).
• Experience supporting individuals and families in rural or underserved communities.
• Experience with community outreach, resource navigation, care coordination, or health education.
• Familiarity with trauma-informed, person-centered, and culturally responsive service practices.

Work Environment and Travel

This position includes both office-based and community-based responsibilities, with regular travel to community locations to support individuals and families.

Most travel will occur within the local service area, although occasional out-of-town travel may be required. The position may involve working in a variety of indoor and outdoor environments.

Your Work Matters Here

At Excelsior Wellness, we believe access to healthcare is about more than medical appointments. It is about ensuring individuals and families have the resources, knowledge, and support necessary to achieve healthier, more stable lives.

Through our rural healthcare initiatives, we are strengthening connections between healthcare providers, community organizations, and the individuals who rely on these essential services.

As a Community Health Worker, you will play an important role in helping people overcome barriers, navigate complex systems, and connect with resources that can make a meaningful difference in their daily lives.

Join Excelsior Wellness and help us bring quality healthcare and essential community resources closer to the people who need them.