Community Health Worker - Remote in Texas

UnitedHealth Group; California; Remote; Full time

Job summary

Join a leading healthcare company as a Health and Social Services Coordinator. You will work with STAR/CHIP members, advocating for their needs and coordinating care. This role offers the flexibility of telecommuting while making a significant impact on community health.

Benefits

Competitive pay and comprehensive benefits

Paid Time Off

Medical, dental, vision, and life insurance

Savings plans and employee stock purchase plans

Education reimbursement

Qualifications

• At least 3 years of experience in a healthcare role.
• Ability to secure Protected Health Information (PHI).

Responsibilities

• Assess, plan, and implement care strategies for patients.
• Manage the care plan as a single point of contact.
• Advocate for patients to ensure their needs are supported.

Skills

Advocacy

Communication

Care Coordination

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to build a more responsive, affordable, and equitable health care system. Ready to make a difference? Come join us to start Caring. Connecting. Growing together.

This position involves working with STAR / CHIP members with Special Healthcare Needs. As a Health and Social Services Coordinator, you will be a vital part of an Integrated Care Model by relaying pertinent information about members’ needs, advocating for the best care, and ensuring they receive appropriate services.

Must be based in Texas and able to travel to the local office/community about 10% of the time based on business needs.

If you reside in Texas, you will have the flexibility to telecommute.

Primary Responsibilities :

1. Assess, plan, and implement care strategies tailored to individual patients, aiming for the least restrictive appropriate level of care.
2. Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
3. Manage the care plan throughout the continuum of care as a single point of contact.
4. Communicate with all stakeholders to ensure coordinated, quality care and timely services for members.
5. Advocate for patients and families to ensure their needs and choices are fully supported by the healthcare team.

Reasons to consider working for UnitedHealth Group include:

• Competitive pay and comprehensive benefits.
• Paid Time Off starting from your first pay period plus 8 paid holidays.
• Medical, dental, vision, and life insurance options, along with disability coverage.
• Savings plans, employee stock purchase plans, education reimbursement, and employee discounts.
• Employee assistance and referral programs, voluntary benefits (pet, legal, LTC insurance), and more.

Required Qualifications :

• High School Diploma / GED or higher.
• At least 3 years of experience in a healthcare role.
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to secure Protected Health Information (PHI).
• Access to a designated quiet workspace with high-speed internet.
• Ability to travel within assigned regions up to 10% for member visits and team meetings.

Preferred Qualifications :

• Certified Community Health Worker (CHW).
• Experience with Texas STAR and CHIP programs.
• Case management and call center experience.
• Experience working with members with serious mental illness (SMI).
• Bilingual in English and Spanish or Chinese/Mandarin.

All telecommuters must adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour, depending on full-time employment, experience, and other factors. Benefits include a comprehensive package, incentives, stock purchase options, and retirement contributions. We are committed to equitable care and diversity, reflecting our mission to help people live healthier lives and improve health outcomes for all.

UnitedHealth Group is an Equal Opportunity Employer and a drug-free workplace. Candidates must pass a drug test before employment. RPO #GREEN

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