Community Health Worker - Non-Merit

Baltimore County; Towson (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

Baltimore County Government seeks a Community Health Worker (Non-Merit) in the Community Health Services department to support chronic disease prevention efforts. The role involves education, outreach, case management, and community engagement across home visits and events.

Outreach includes telephonic and in-home assessments, referring clients to resources, and maintaining documentation. A high school diploma and one year of public-facing experience are required.

Qualifications

• Possession of a high school diploma or appropriate equivalent.
• Ability to learn and follow county and departmental rules, regulations, policies, and procedures.
• Ability to establish effective working relationships with clients, families, and public and private agencies.
• Ability to communicate effectively with individuals and groups.
• Ability to work flexible hours.
• Ability to work in a variety of environments.
• Ability to maintain documentation regarding activities.
• Ability to maintain records, files, and reports.
• Ability to coordinate activities.
• Ability to maintain inventory of supplies.

Responsibilities

• Conducts telephonic, in-home, and community-based needs assessments and makes appropriate referrals based on clients’ needs related to chronic disease prevention.
• Travels extensively to client homes, community locations, various agencies, and other outreach destinations.
• Provides basic education and information about chronic diseases in a culturally competent manner.
• Links clients to resources and distributes supplies to help facilitate adherence to shelter-in-place and disease containment.
• Reinforces chronic disease management tools to reduce the impact of the disease.
• Documents client encounters and contacts made on the behalf of clients; maintains electronic spreadsheet of client encounters; completes and submits all reports within the required timeframes.
• Performs miscellaneous job-related duties as assigned.
• Works collaboratively and effectively within the Bureau of community health team, provides feedback to other members of the team.
• Builds and maintains cooperative and liaison relationships with public and private agencies.

Skills

English grammar

Cultural sensitivity

Communication skills

Flexibility in hours

Documentation

Record keeping

Coordination

Inventory management

Education

High school diploma or equivalent

Tools

Driver's license (noncommercial Class C)

Job description

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in Community Health Services, Department of Health and Human Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Examples of Duties

Under general supervision, performs routine community outreach duties for public health Chronic Disease Prevention (provides education, and assists with case management, outreach activities, in-home visits, community events and Risk assessments for Prediabetes, T-2 Diabetes, Hypertension ,cardiac , telephonic outreach, nutritional education and other duties as assigned.

Examples Of Essential Duties

• Conducts telephonic, in-home, and community-based needs assessments and makes appropriate referrals based on clients’ needs related to chronic disease prevention for Prediabetes, hypertension and cardiac patients, linkages to resources, and health education, lifestyle changes, weight management.
• Travels extensively to client homes, community locations, various agencies, and other outreach destinations.
• Provides basic education and information about chronic diseases in a culturally competent manner.
• Links clients to resources and distributes supplies to help facilitate adherence to shelter-in-place and disease containment.
• Reinforces chronic disease management tools to reduce the impact of the disease to include, medication management tools, self -management of blood pressure, glucometer education, smoking cessation referrals.
• Documents client encounters and contacts made on the behalf of clients; maintains electronic spreadsheet of client encounters; completes and submits all reports within the required timeframes.
• Performs miscellaneous job-related duties as assigned
• Works collaboratively and effectively within the Bureau of community health team, provides feedback to other members of the team.
• Builds and maintains cooperative and liaison relationships with public and private agencies.

Examples Of Other Duties

Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. The may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.).

Qualifications

Required Qualifications

Possession of a high school diploma or appropriate equivalent

plus at least one year experience working with the public.

Knowledge, Skills, And Abilities

Knowledge of English grammar. Knowledge of and sensitivity to cultural influences.

Ability to learn and follow county and departmental rules, regulations, policies, and procedures; ability to establish effective working relationships with clients, families, and public and private agencies; ability to communicate effectively with individuals and groups; ability to work flexible hours; ability to work in a variety of environments; ability to maintain documentation regarding activities; ability to maintain records, files, and reports; ability to coordinate activities; ability to maintain inventory of supplies.

Licenses or Certificates

Possession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license is required at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail Or Deliver Documents To

ATTN: Community Health Worker - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Persons appointed to this classification may be required to work evenings and a rare weekend.

The work of this classification requires traveling throughout the county, and therefore, requires daily availability of a vehicle.

Training for this position will be provided; successful completion of the training is required.

Medical Examination and Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits

for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Benefits

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.