Community Health Worker - Memory Care Program

NorthShore University HealthSystem; Evanston Township (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Community Health Worker to support Memory Care patients. In this role, you will assess the needs of patients regarding social determinants of health and help them access vital services. This position offers the chance to make a real difference in the lives of individuals while working in a supportive, community-focused environment. With opportunities for professional growth and a commitment to diversity and inclusion, this role is perfect for someone passionate about healthcare and community service.

Benefits

Career Pathways for Professional Growth

Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Qualifications

• Minimum of 2 years of community-based experience required.
• Certifications in health coaching or advocacy preferred.

Responsibilities

• Work closely with Memory Care patients to assess their needs.
• Assist patients in gaining access to medical services and community resources.
• Maintain accurate documentation of patient contacts and needs.

Skills

Fluency in Spanish

Fluency in Russian

Fluency in Polish

Fluency in Mandarin

Leadership skills

Interpersonal skills

Problem-solving

Basic computer skills

Education

High school diploma or GED

Community Health Worker Certification

Health Coach Certification

Patient Advocate Certification

Tools

EPIC EMR

Job description

Hourly Pay Range:

$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Community Health Worker, Memory Care

Position Highlights:

• Position:Community Health Worker (CHW)

• Location: Swedish Hospital & Evanston, IL

• Full Time/Part Time:Full Time

• Hours:Monday-Friday, day shift. In addition, there may be occasional evening or weekend hours for community events.

• Travel:Frequent local travel will be required. You must either maintain a valid State of Illinois Driver's License with proof of active insurance or have access to other means of transportation.

What you will do:

• Work closely with the Memory Care patient population within the Neurosciences Institute

• Assess and address patient's needs in the area of housing, food insecurity, transportation or other non-medical areas that influence a patient's health outcomes (Social Determinants of Health).

• In partnership with patient care teams, provides support for patients in gaining access to medical services, screenings, prescription medication and durable medical equipment.

• Assist patients with getting access to social services and other community-based resources.

• Follows up with patients via phone calls, home visits and visits to other settings where patients can meet.

• Maintain accurate documentation of patient contacts and document patient's needs, action plan and outcomes in the medical record system.

• Represents the organization at various community events.

• Participate in continuing education, trainings and CHW organizations.

What you will need:

• Education: High school diploma or GED

• Certification: Community Health Worker, Health Coach, Patient Advocate Certification and/or equivalent preferred.

• Experience: Minimum of 2 years of community based experience.

• Unique or Preferred Skills:

  • Fluency in Spanish, Russian, Polish, or Mandarin is preferred.

  • Strong passion, leadership and interpersonal skills necessary to effectively work with multi-cultural, diverse populations.

  • Ability to effectively engage in conversations, motivate and encourage patients to take steps to maintain and improve their health.

  • Creative thinker with ability to problem solve and brainstorm solutions.

  • Ability to work collaboratively as a part of a patient care team.

  • Ability to work independently with minimal supervision.

  • Leadership and community education experience.

  • Basic computer skills required. Experience with EPIC EMR preferred.

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.