Community Health Worker, HealthVine

Cincinnati Children's Hospital Medical Center; Cincinnati (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

Cincinnati Children0rens Hospital Medical Center in Cincinnati, OH is hiring a full-time Care Coordination Specialist for the PS Network on the South Campus. The role focuses on care planning, scheduling, and helping families access services.

You will collaborate with a multidisciplinary team, document the plan of care, and communicate updates to families and providers. Day shifts with competitive pay and benefits are offered.

Qualifications

• High school diploma or equivalent required.
• 2+ years of work experience in a related job discipline preferred.
• Preferred: Current Community Health Worker (CHW) certification in Ohio.

Responsibilities

• Care Coordination - participates as a member of the multi-disciplinary team to coordinate care and assist with plan of care progression.
• Scheduling - accurately schedules appointments and answers questions about preparations and directions.
• Documentation - completes required documentation linked to the plan of care accurately and timely.
• Communication - provides updates to member/family and links information to the plan of care.
• Consults with care team to address complex issues.
• Population Outreach - supports outreach to identify at-risk populations and close gaps.

Skills

Care Coordination

Scheduling

Documentation

Communication

Team Consultation

Population Outreach

Education

High school diploma or equivalent

Job description

Primary LocationSouth CampusDepartmentPS Network StaffShiftDay (United States of America)ScheduleFull timeWeekly Hours40FTE1Employee StatusRegular*Expected Starting Pay Range$19.29 - $23.92*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Job Responsibilities

• Care Coordination - Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager. Assists with the implementation of interventions under the supervision of an appropriately licensed individual. Communicates finding to the healthcare team. Monitor ongoing needs of the patients/families to remove barriers, ensure efficient and effect access to care and resources. Provides self-management support by helping patients/families to problem-solve and manage chronic medical or psychosocial needs.
• Scheduling - Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
• Documentation - Completes required documentation linked to the plan of care accurately and in a timely manner.
• Communication - Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs.
• Consults with care team members to address complex issues.
• Population Outreach - Supports population outreach to identify population(s) at risk and assist with closing such population gaps.

Job Qualifications

• High school diploma or equivalent
• 2+ years of work experience in a related job discipline
• Preferred: Current Community Health Worker (CHW) certification in the state of Ohio

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is:Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune Consistently certified as great place to work A Leading Disability Employeras noted by theNational Organization on Disability Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request.Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability