Community Health Worker, HealthVine

Cincinnati Children's; Cincinnati (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Cincinnati Children’s is seeking a Care Coordinator to join the PS Network Staff team at the South Campus. This full-time, day-shift role focuses on coordinating care across medical and social services, scheduling appointments, and documenting aligned with the plan of care to support patients and families.

The position requires a high school diploma and 2+ years of related experience, with a preferred Ohio CHW certification.

Qualifications

• High school diploma or equivalent.
• 2+ years of work experience in a related job discipline.
• Preferred: Current Community Health Worker (CHW) certification in the state of Ohio.

Responsibilities

• Care Coordination - Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals.
• Scheduling - Accurately schedules appointments for members/families.
• Documentation - Completes required documentation linked to the plan of care accurately and in a timely manner.
• Communication - Provides updates to member/family regarding patient condition and progress.
• Population Outreach - Supports population outreach to identify population(s) at risk and assist with closing such population gaps.

Education

High school diploma or equivalent

Job description

• Expected Starting Pay Range $19.29 - $23.92
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

• Expected Starting Pay Range $19.29 - $23.92
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Primary Location

South Campus

Department

PS Network Staff

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular

Job Responsibilities

• Care Coordination - Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager. Assists with the implementation of interventions under the supervision of an appropriately licensed individual. Communicates finding to the healthcare team. Monitor ongoing needs of the patients/families to remove barriers, ensure efficient and effect access to care and resources. Provides self-management support by helping patients/families to problem-solve and manage chronic medical or psychosocial needs.
• Scheduling - Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
• Documentation - Completes required documentation linked to the plan of care accurately and in a timely manner.
• Communication - Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs. Consults with care team members to address complex issues.
• Population Outreach - Supports population outreach to identify population(s) at risk and assist with closing such population gaps.

Job Qualifications

• High school diploma or equivalent
• 2+ years of work experience in a related job discipline
• Preferred: Current Community Health Worker (CHW) certification in the state of Ohio

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as atop 10 best Children’s Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
• One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employeras noted by theNational Organization on Disability
• Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability